Organization of the Month | November 2017

This month, we feature Consumer Protection BC, a Clicklaw contributor.

Consumer Protection BC is a provincial regulator that licenses several sectors (see Infographic below) and offers information and referrals to people in BC.

Meet Laura

Laura Cox is the Manager, Licensing and Information Services at Consumer Protection BC. Her team handles the licensing of all the sectors that Consumer Protection BC oversees, and also offers assistance to consumers.

What has surprised you most about working with your organization?

I joined our organization in 2012. It is surprising to see how many consumer calls and emails we receive which are outside of our mandate. We work really hard to provide consumers with the best possible referral, but in some cases the referral is to a lawyer, or court.

As a regulator, we oversee three different Acts, and many sectors. It was overwhelming to see how much I would need to learn.

It seems like that’s a widely held misconception–that you can help with any consumer issue.

[I think that because of our name] people assume we can help with any consumer issue, but that’s just not the case. We oversee specific laws and can only help when a potential violation of that law has occurred. This is why my team works so hard to ensure we have the right referrals for consumer issues that fall outside of our mandate.

What are some common referrals that you do make?

One of our top referrals is to the Vehicle Sales Authority–they oversee the retail sales of vehicles sold through licensed dealerships.

We also refer a lot of consumers to the Commission for Complaints for Telecom-television Service (CCTS)–they can help consumers who have an issue with a cell phone, landline, cable, TV, or internet provider.

We have a page designated on our new website for our top referrals. To learn more about other agencies who can help consumers within BC visit our referral page here.

Do you have any interesting stories of clients you’ve helped in the past year?

Here’s a story we shared in our annual report (names and some details have been changed to protect privacy):

It was time to get his chimney fixed, so Eddy hired a masonry company to do the repairs. After quite a delay in getting any work done, the masonry company tried to convince Eddy he had a mould problem in his house and they could help. Eddy had a background in the trades and knew there was no mould problem. This was a red flag for him so he decided to cancel the contract and get his deposit back. Something just didn’t feel right. When the business owner stated all deposits were non-refundable, Eddy got nervous. “I’m pushing 80,” says Eddy, “and [the owner] was fighting me on this tooth and nail. At one point, I had to order him off my property.”

That’s when Eddy decided to reach out to Consumer Protection BC to see if they could help. It was determined the business didn’t have all the required content in their contracts and Eddy was within his rights to cancel. Consumer Protection BC’s involvement resulted in a full refund. Eddy stresses the importance of practicing due diligence when hiring someone to do work on your house and to make sure you ask around about the company’s reputation. “Normally I am very careful with these kinds of things,” Eddy says. “But sometimes you get caught off guard. I’m thankful things turned out the way they did.

That’s a great story. What else do you regulate in addition to consumer contracts?

We are responsible for enforcing the Business Practices and Consumer Protection Act, the Cremation, Interment and Funeral Services Act, and the Motion Picture Act, and the related regulations. Here is a helpful infographic that shows the sectors we license and regulate:

Thank you for sharing with us today, Laura. Last question–what are you most excited about, recently?

Our new website launch is really exciting! On top of this we continue to work on an online portal for our licensees. This will allow them to accomplish more online, which will save them time; they will also be able to make changes and renew their licenses really quickly.

Stay informed with Consumer Protection BC:

01_Clicklaw_30px01_Twitter_30px01_Website_30pxFB-f-Logo__blue_29

Share

November 2017 Events (BC-wide, Online)

Bookmark this post! It will be updated as more events are announced. You can also get frequent updates via our Twitter. Have a suggestion? Email us.

  • Wednesday, November 1 (6-7:30pm): Fashion Without Limits: Diversity in Motion at 644 Bentley Road, Port Moody: the Cerebral Palsy Association of British Columbia will mark Canada’s 150th anniversary with Fashion Without Limits: Diversity in Motion, a multi-disciplinary showcase of the disability community. Our community celebration of diversity in honour of Canada 150 will feature: Adapted ballroom dancing, an adapted fashion show, and the launch of our new Assistive Equipment Fund to honour our two most active and boundary-pushing members: Jason Cole and Rand Surbey. This free, inclusive event will includes refreshments and networking opportunities with community members and organizations. We are excited to bring together members of the disabled community in an inclusive cultural event to share in the inspiration and accomplishment of our members.
  • November 4-10 2017: Conflict Resolution Week: Everyone has their own story during a conflict. It feels like we’re right and they’re wrong – we’re the victim or hero and they’re the villain. There’s Another Story – explore how mediation, unlike fairy tales, has creative and fair options to resolve conflict. Mediators can help you uncover that story and will be out across the province to share some of their tips and skills with you. Check out the Conflict Resolution Week calendar to check out events in Nanaimo, Victoria, Vancouver, and online.
  • November 7-22, 2017 (Various Dates): People’s Law School presents several classes on the following topics in Burnaby, Salmon Arm, and Vancouver:
    • Tuesday, November 7 (12-1pm) Communication Toolbox—Tips on Communicating With a Co-Parent – People’s Law School
    • Tuesday, November 14 (6:30-8pm) Wills and Estates – Okanagan Regional Library – Salmon Arm Branch
    • Tuesday, November 21 (7-8:30pm) Wills and Estates – Burnaby Public Library – McGill Branch
    • Wednesday, November 22 (7-8:30pm) Power of Attorney – Burnaby Public Library – McGill Branch
  • November 8-29, 2017: Nidus presents various online webinars and an in-person presentation in Vancouver:
    • November 8, 11:30am-12:30pm – Online Webinar – Planning for Health Care & Personal Care – How can you plan for incapacity, end-of-life, and other support needs? Learn about Representation Agreements – the only legal document in BC to plan for health care and personal care matters. Find out about other documents being used and promoted in the health system – are they legal? What do they mean for patients and their families?
    • November 15, 1-2:30pm – South Granville Seniors Centre (3rd floor, 1420 West 12th Avenue, Vancouver): Attend a free presentation conducted by a Nidus-trained volunteer. Learn about planning for incapacity and end-of-life. Find out how to book an appointment for personal help to make and register your planning documents. No registration Required.
    • November 29, 11:30am-12:30pm – Online Webinar – Planning for Financial & Legal Matters – Enduring Powers of Attorney or a Representation Agreement with authority for routine finances are legal documents in BC adults may use to plan for incapacity, end-of-life, and other support needs. If there are no arrangements in place, adults can lose their rights through adult guardianship, called Committeeship in BC. Find out how adult guardianship is the LAST RESORT in BC. Also learn about the limits of a Power of Attorney and Bank Power of Attorney.
  • Friday, November 17 (3:45-6pm): Legal Workshops-Mental Health in the Workplace: Rights and Responsibilities of Youth with Disabilities at 451-409 Granville St., Vancouver: The Cerebral Palsy Association of BC is proud to host a new workshop series titled Mental Health in the Workplace: Rights and Responsibilities of Youth with Disabilities This workshop series will address the issues of mental health in the workplace for youth with disabilities. The workshops will be given by Lou Poskitt from Miller Titerle Law Corporation and Kemily Ho from Tevlin Cledle Curtis Employment Law Strategies. Food and refreshments will be provided. To register for these workshops contact Lindsay at programs@bccerebralpalsy.com or call 604-408-9484.
  • Wednesday, November 29 (7:30pm): Battered Women’s Support Services Presents Angela Davis at the Orpheum Theatre, Vancouver: Angela Davis has spent decades as an activist, author and scholar expressing ideas that remain at the forefront, on important issues of race, women’s rights, capitalism and justice. Private reception is now sold out but excellent seats are still available. Don’t miss the opportunity to see one of the most enduring feminist icons live in Vancouver, Coast Salish Territory.

Stay informed:

01_Clicklaw_30px01_Twitter_30px01_Linkedin_30px01_Website_30pxFB-f-Logo__blue_29

Share

October 2017 Events (BC-wide, Online)

Bookmark this post! It will be updated as more events are announced. You can also get frequent updates via our Twitter. Have a suggestion? Email us.

  • October 2017: Personal Planning Month: Getting your affairs in order gives you peace of mind and takes the burden off family and friends. It’s easy when you know the steps to take. Attend a free presentation, find out about Nidus’ free forms to make your own Representation Agreement. Nidus is an independent, non-profit, charitable organization that was set up by seniors and disability groups. Nidus is the Centre for Excellence on Representation Agreements and personal planning.
    • Provincial Interactive Webinars with Q&APublic libraries across BC are hosting Nidus presentations. Locations include: Castlegar, Duncan, Okanagan (Enderby, Armstrong, Salmon Arm, Vernon, Summerland), Kamloops, Kelowna, Nanaimo, Trail, Thompson-Nicola, Victoria, Prince Rupert, Williams Lake.
    • Metro-Vancouver in-person presentationsWith the generous support of local seniors centres, neighbourhood houses and public libraries, Nidus-trained volunteers and staff are able to offer some in-person presentations in the Metro-Van area.
    • Webinars for ProfessionalsProfessionals need information and resources geared to their workplace role. Nidus is offering presentations for the following settings.

      Interested professionals should email info@nidus.ca for details.

Engaging Older Women in your Community is a promising practices tool developed as an outcome of the Older Women’s Dialogue Project (OWDP), a collaborative project between the West Coast Women’s Legal Education and Action Fund (West Coast LEAF) and the Canadian Centre for Elder Law (CCEL). The publication is intended to support your agency to anticipate and address structural barriers to the participation of older women in community initiatives aimed at legal and policy change.

The tool includes key questions to explore, tips for enhancing organizational capacity to include older women, and examples from our experience throughout the OWDP. All of the ideas contained in this resource reflect what CCEL and West Coast LEAF learned through working with older women in Vancouver, BC.

There are more than 27,000 non-profit societies in BC, providing services and programs that touch virtually every citizen. All pre-existing BC societies need to transition to the new BC Societies Act. The Act includes many significant changes. There is a two-year transition period by which time all societies in BC will have to have filed a transition application. This workshop will provide your society with the information it needs on whether to make any bylaw or policy changes necessary for your society to transition to effectively function under the new Act.

The Fee is $50, but if you are a registered non-profit society delivering community social services within the geographical boundaries of the City of Vancouver, you may be eligible to receive a bursary to assist you with all or part of the workshop registration fee. See registration link for details.

  • October 16-24 (Various Dates): People’s Law School presents several classes on the following topics in Surrey and Vancouver:
    • Monday, October 16 (7-8pm) Probating a Will – Surrey Libraries Ocean Park Branch
    • Tuesday, October 17 (7-8:30pm) Wills and Estates – Surrey Libraries Guildford Branch
    • Wednesday, October 18 (7-8:30pm) Residential Tenancy for Landlords – Surrey Libraries Newton Branch
    • Thursday, October 19 (7-8:30pm) Strata Law – Surrey Libraries City Centre Branch
    • Tuesday, October 24 (6:30-8pm) Immigration Law – What TPRs Need to Know – Dunbar Community Centre
    • Tuesday, October 24 (12-1pm) Your Tenancy Rights – People’s Law School

This year, PovNet celebrates twenty years of building an online community of advocates, social justice lawyers and other passionate front-line workers and supporters who are committed to supporting those living in poverty, while battling the systemic issues that drive people there. We would be so happy if you could join us to celebrate this milestone. We would also like to invite you to help spread the word about this event. We are so excited to be celebrating the work of PovNetters from all over BC and indeed right across Canada. The celebration will be held at the Radisson Hotel Vancouver Airport, and will start with a short Annual General Meeting, followed by a few speakers and stories. We will have finger food and refreshments and there will be a cash bar. The location is within 1 block of the Aberdeen Canadaline station. We look forward to sharing this evening with you!

  • Tuesday, October 24 (12:30-1:30 PM): Litigating for Access: Suing the Government Over the Crisis in Legal Aid at Room 122, Allard Hall, 1822 East Mall, UBC, Vancouver.

Part of the Centre for Feminist Legal Studies’ Fall 2017 lecture series. Featuring West Coast LEAF’s Executive Director Kasari Govender and Litigation Director Raji Mangat.

Get your tickets now and spend an evening with your friends from CLAS and other familiar faces from the social justice community. Tickets are $20, plus service fee, online and $25 at the door. Space is limited so buy early. A full dinner menu will be available so stay for a drink or two and maybe even dinner. Either way, we want you to join us for a fun night. Thanks for supporting our organization as we work towards advancing dignity, equality and justice for all across BC. Tickets can be purchased here. Please direct any questions about the event to Dianne Bankay at dbankay@clasbc.net.

Stay informed:

01_Clicklaw_30px01_Twitter_30px01_Linkedin_30px01_Website_30pxFB-f-Logo__blue_29

Share

StreetMessenger – Texting service for street and marginalized individuals

Tracey Axelsson of the Vancouver Community Network (VCN) and PovNet introduces the work she is doing with the StreetMessenger.

The StreetMessenger was created by VCN (a charity) because they briefly struggled with the burden social service agencies deal with daily — the need to rapidly send information about supports available for street and marginalized survivors in a way that will be read and acted on in real time.

The VCN offices work out of Woodward’s in the DTES; they were posting the Extreme Weather Shelter sheets in the window. It didn’t take long to realize that nobody looked at the posters and that email was just as useless for time-sensitive info. The tech charity decided to begin working on the StreetMessenger. With funding from the Canadian Internet Registries Authority and Innovation in Homelessness (ESDC), they’re now able to make this very easy to use text-messaging platform freely available across Canada so agencies can save money and time on outreach, with more effective and wider-reaching results.

I hope you can tour the site – or take a moment to watch a quick video hosted by Judy Graves.

An new and very exciting feature of the system is the Shelter Bed Availability Map.  The map icons display the number of beds available in the shelter at that location (and set to zero at 11pm). The numbers can change as the beds are taken with a simple text message to the system from the front line staff. It is currently being updated by bc211 during their twice daily call-outs.

Tracey is available via email to answer any questions – vcned@cvn.bc.ca.

Stay informed:

01_Clicklaw_30px01_Twitter_30px01_Linkedin_30px01_Website_30pxFB-f-Logo__blue_29

Share

Join the Discussion on Human Rights in BC

The Government of British Columbia is re-establishing the B.C. Human Rights Commission. Your stories, ideas and concerns can help shape the direction and priorities of the new commission. Join us online and talk to Parliamentary Secretary Ravi Kahlon about what matters to you.

Join the public online discussion before November 17 at engage.gov.bc.ca/bchumanrights

Contribute to a strong future for human rights in B.C.

Discussion Topic #1 has been posted here: Human Rights and You

Stay informed:

01_Clicklaw_30px01_Twitter_30px01_Linkedin_30px01_Website_30pxFB-f-Logo__blue_29

Share

Organization of the Month | September 2017

This month, we feature Legal Services Society (LSS), a Clicklaw contributor.

WHO WE ARE

The Legal Services Society (LSS) is a non-profit organization created by the LSS Act in 1979 to provide legal information, advice, and representation services to people with low incomes. Most people call us Legal Aid BC. Our priority is to serve the interests of people with low incomes. But many of our services are available to all British Columbians.

WHAT DO WE DO?

Every year we help tens of thousands of British Columbians with:

  • serious family problems,
  • child protection matters,
  • immigration issues, and
  • criminal law issues.

We do this by providing a range of services that help people resolve their legal problems. These services include legal information, legal advice, and legal representation. Our services are offered at legal aid locations throughout the province or by calling 1-888-577-2525.

WHAT ARE WE WORKING ON?

Our Community and Publishing Services department is our legal information branch of Legal Services Society. Here’s what they’re working on:

Since it’s launched the site has had over 36,000 users. The Make a Will pathway has been used around 5,600 times and the Make a Separation Plan pathway is just below that at around 5,400. We’ve also done extensive user testing since the launch. If you’ve used MyLawBC in the past, check it out again and complete a 2-3 minute survey about your experience with MyLawBC.com. You could win a cash prize of $100. If you want to let others know about MyLawBC, see the Communication Kit.

  • Community Partners

LSS partners with 26 agencies in BC to provide legal information, connect people to the LSS call centre or local agent, and/or connect people to other legal help. We call them our community partners. The contracts are small, but the impact is big because the front-line workers do other jobs for their agency that put them into direct and frequent contact with people who need legal help. For a complete list of locations and the names of our partners, visit the Community Partners webpage and the Clicklaw HelpMap (for an interactive Google Map).

  • New and upcoming publications about Gladue Rights and First Nations Court

We have a suite of publications letting people know about Gladue rights and First Nations Court. These are:

  • What’s First Nations Court? – This fact sheet explains restorative justice, how you get into First Nations Court, where First Nations Courts are located, who’s at First Nations Court, and what a healing plan is.
  • Your Gladue Rights – a plain language booklet about Aboriginal peoples’ rights under the Criminal Code of Canada called Gladue rights.
  • Gladue Rights at Bail and Sentencing – This infographic poster shows when Gladue rights apply for Aboriginal people during the criminal court process, and when to get a Gladue report or prepare an oral Gladue submission.
  • Coming later in 2017 will be the Gladue Submission Guide and the Gladue Report Guide which help Aboriginal people, advocates, and intermediaries make Gladue reports or submissions. Clicklaw blog subscribers will stay up to date with new publications like these through the Bi-Monthly Update Series.

Get the latest updates about Legal Services Society

Sign up for the newsletter at The Factum.
 

Stay informed with LSS:

01_Clicklaw_30px01_Twitter_30px01_Website_30pxFB-f-Logo__blue_29

Share

Law Society Essay Contest for BC Secondary Students 2017-18

Please spread the word on this exciting opportunity for all BC Grade 12 students and any secondary school students who have taken, or are currently enrolled in Law 12 or Civic Studies 11:

The Law Society congratulates essay contest winner Angela Tian (pictured left), a grade 12 student from Burnaby South Secondary School, and runner-up Sylvan Lutz (pictured right), a grade 12 student from Reynolds Secondary School in Victoria, for their outstanding essays on the rule of law.

Do you have an interest in the legal and justice system? Are you passionate about upholding fundamental freedoms and rights for all persons? Do you value every person’s right to equality before the law? Show us what you know and submit an essay to our contest:

How does social media interact with the rule of law?

The winning entry will be awarded a $1,000 prize, and the runner up will receive a $500 prize. The first place winner and runner up will be invited to an awards presentation event at the Law Society in Vancouver. Deadline for submissions is April 6, 2018.

For further details, download the flyerinformation sheet and submission guidelines.

The Rule of Law and Lawyer Independence Advisory Committee launched the annual essay contest in 2015 for BC secondary school students to reaffirm the significance of the rule of law and to enhance students’ knowledge and willingness to participate actively in civic life.

If you have questions about the contest, contact Policy & Legal Services.

Stay informed with the Law Society of BC:

01_Clicklaw_30px 01_Twitter_30px 01_Linkedin_30px 01_Website_30px

Share

September 2017 Events (Surrey, Vancouver, Kelowna, Victoria, BC-wide)

Bookmark this post! It will be updated as more events are announced. You can also get frequent updates via our Twitter. Have a suggestion? Email us.

  • September 6-19 (various dates): Access Pro Bono Advice-a-Thon:
    • September 6 (10am-2pm) Surrey
    • September 8 (10am-5pm) Vancouver
    • September 12 (10am-2pm) Kelowna
    • September 15 (10am-2pm) Victoria
    • September 19 (4-6pm) BC-Wide Telephone Clinic

Clients will be low-and modest-income individuals, including homeless people who may otherwise have limited access to traditional free legal advice clinics. Most clients will have pre-scheduled appointments, while others will simply drop in for free legal advice on a wide range of issues. We hope that with your support we can make this year’s event our most successful one yet! E-mail: help[at]accessprobono.ca

We offer Social Support and share legal resources in a confidential setting. This group is run by Self Represented Litigants for Self Represented Litigants. We have a great group with lots of experience to share! We meet monthly. RSVP at the following link: https://supportforcourt.ca/support-groups-2/british-columbia

  • Wednesday, September 13 (9:30am-12pm): The New Societies Act: What You Need to Know at 100 – 938 Howe Street, Vancouver.

There are more than 27,000 non-profit societies in BC, providing services and programs that touch virtually every citizen. All pre-existing BC societies need to transition to the new BC Societies Act. The Act includes many significant changes. There is a two-year transition period by which time all societies in BC will have to have filed a transition application. This workshop will provide your society with the information it needs on whether to make any bylaw or policy changes necessary for your society to transition to effectively function under the new Act. Details & registration for this workshop. Questions? administrator@lawfornonprofits.ca

  • Monday, September 18 (5:30-7pm): Amici Curiae’s newest Workshop – VPL at Alma VanDusen Room, VPL Central Branch, Downtown Vancouver.

Amici Curiae is excited to announce it is launching a new legal forms workshop in partnership with the Vancouver Public Library. This new workshop will ultimately be at the centrally located Oakridge Branch and will offer assistance with legal forms, including in the areas of: BC Court of Appeals (civil and family law matters); Supreme Court of BC Civil and family law matters; Provincial Court of BC affidavits; BC Human Rights Tribunal applications; and employment, tenancy and foreclosure matters.

Our free service is available to the public, including battered women, transgender persons, and Indigenous people. We will be hosting an information session and we invite you to come hear more about the services we will be offering at this new workshop. Please RSVP by e-mail to Yvonne Choi at YChoi@harrisco.com.

  • Wednesday, September 20 (1-2:30pm): Nidus logo_niduspresentation at 1420 West 12th Avenue, Vancouver.

Attend a free presentation conducted by a Nidus-trained volunteer. Learn about planning for incapacity and end-of-life. Find out how to book an appointment for personal help to make and register your planning documents. No registration required.

  • Thursday, September 21 (8:30am-5pm): 2017 Info Summit at UBC Robson Square Theatre, Vancouver.

Presented by: BC Freedom of Information and Privacy Association

Given the recent shift in the provincial political climate, we are pleased to announce that we are breaking away from the biennial tradition this year and will be hosting our 7th BC Information Summit on September 21, 2017 at UBC Robson Square. This is an important time in the information and privacy landscape. The change of political leadership in BC gives us the opportunity to bring much-needed attention to the major deficits in our access to information and privacy frameworks. Major changes are on the horizon in terms of the freedom of information systems at both the federal and provincial levels. Courts, committees and Commissioners have made major recommendations for change which would bring major changes to the system. This Conference has assembled a range of experts from varying backgrounds to look at these developments and what they might mean for information and privacy rights.

The “Her Everyday Resilience (H.E.R.) Multicultural Women’s Group” is a drop-in group that is held once a month from September to March (except December) for multicultural women who have experienced violence in relationships in their past or present. Hosted by MOSAIC’s Stopping the Violence Counselling and Multicultural Outreach Services, it’s free and confidential. If you know a woman who may benefit from this group, please share this information with her and encourage her to call the Women’s Support Worker at 604-254-9626 ext. 1081. If a woman isn’t yet ready to do group work, the STV Counselling program and Multicultural Outreach Services can also provide individual counselling support and outreach for those who have experienced, or are at risk of, abuse, threats, violence in relationships, sexual assault, or childhood abuses. Register online.

AMSSA is a unique province-wide association that strengthens over 70 member agencies as well as hundreds of community stakeholder agencies who serve immigrants and newcomers, and build culturally inclusive communities, with the knowledge, resources and support they need to fulfill their mandates. Celebrate their 40th anniversary. Register online.

For information, please contact Rita Hatina, Director of Finance & Administration, at 604-673-3125 or rhatina@clasbc.net

Stay informed:

01_Clicklaw_30px01_Twitter_30px01_Linkedin_30px01_Website_30pxFB-f-Logo__blue_29

Share

2017 Bi-Monthly Update Series: July/August

To keep you informed, here are some highlights of changes and updates made to Clicklaw in July and August:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


BCLI Report on Complex Stratas

This report discusses mixed-use and architecturally varied stratas and the three legislative tools that were introduced to manage legal issues surrounding them — sections, types, and phases. It also makes 68 recommendations for reform.

Disability Alliance BC HelpSheets Update

Persons with Disabilities (PWD) Benefit Application, Appealing Denial of PWD Benefit, Persons with Persistent and Multiple Barriers to Employment (PPMB) Benefit Application, and more.

Opportunities Advocacy Services – Campbell River Legal Advocacy Program

The program provides legal advocacy to low income residents in Campbell River and the surrounding area. Advocates provide information, assistance and representation on issues related to BC income assistance programs (benefits, disability assistance, PWD applications & appeals), federal income related programs (CPP, OAS, GIS, EI), residential tenancy disputes (tenants’ rights, mediation, representation in dispute resolutions), and consumer debt issues.

Access Pro Bono Residential Tenancy Program, Employment Standards program, Mental Health Program Telephone Clinic

  • Residential Tenancy Program: Provides free legal representation to low-income people appearing before the Residential Tenancy Branch (e.g. evictions, rent increases, loss of quiet enjoyment, security deposit withheld, need for repairs, etc.). Legal Representation is contingent on volunteers’ availability for each case as well as availability based on client location.
  • Employment Standards Program: Provides low-income employees with free legal representation before the Employment Standards Branch and/or the Employment Standards Tribunal on issues such as termination pay, vacation pay, overtime, etc. Legal representation is contingent on volunteers’ availability for each case as well as the availability of lawyers in the client’s location.
  • Mental Health Program: Provides individuals certified under the Mental Health Act and their relatives with free summary legal advice over the phone (e.g. right to a second opinion, how to apply for a review panel hearing, procedure at review panel hearings, etc.).

Seniors First BC – Legal Advocacy Program

The Legal Advocate provides legal services to people age 55+ who are not able to access legal help due to low income or other barriers for legal issues involving residential tenancy, government benefits and debt.

Legal Advocate Program for the North Okanagan

Help with income security including income assistance (welfare), both regular and disability benefits, CPP disability benefits, Employment Insurance (EI) benefits, and residential tenancy issues (for tenants). We provide legal information & referrals, and representation and advocacy at administrative hearings. Legal education on areas of service such as tenancy law and policy. The advocate can also be emailed at tishlakes@okadvocate.ca.

Fraser Thompson Indian Services Society (FTISS) – Family Support Program

The Family Support Worker works in the communities of Spuzzum, Boston Bar, Boothroyd and Oregon Jack Creek to help families, children and youth who are struggling to stay together or who just need some information or extra help. Help for families who are involved with or at risk of being involved with the Ministry of Children and Families.

BC Human Rights Clinic – Know Your Rights – what to do about discrimination

Provides useful information on identifying human rights discrimination and provides a walk through the formal system of filing a human rights complaint.

LSLAP Manual on Clicklaw Wikibooks (40th Ed.)

The Law Students’ Legal Advice Program’s (LSLAP) Annual Manual provides quick answers to many legal issues. It is made up of 22 chapters which amount to over 1,000 pages of printed materials. Originally designed as an educational resource for LSLAP students, it is now used by hundreds of organizations across British Columbia. Clicklaw Wikibooks and LSLAP have joined efforts to bring the Manual to the Clicklaw Wikibooks platform.

John Howard Society: Planning for Success

This guide was designed to help with release planning (to think about what you’re going to do once you’re no longer in custody), and contains information about government services and community-based organizations in our community.

CBABC Dial a Law Scripts – Various Updates

Common Law Relationships: Your Income, Support, and Property Rights; What Happens When Your Spouse Dies; Reporting Suspected Child Abuse; Getting Married; Changing Your Name; What is Small Claims Court; Suing Someone in Small Claims Court; Being Sued in Small Claims Court; Getting Your Judgment Paid; and more.

Stay informed:

01_Clicklaw_30px01_Twitter_30px01_Linkedin_30px01_Website_30pxFB-f-Logo__blue_29

Share

The Beginner’s Guide to Finding Legal Information now available as a Clicklaw Wikibook!

BGLI coverCourthouse Libraries BC is pleased to announce that our new Clicklaw Wikibook, The Beginner’s Guide to Finding Legal Information; A how-to for legal research and representing yourself in court in British Columbia is now available online. Our news release gives detailed information about the publication.

We describe the Guide as a new resource that “helps people handle their everyday legal problems. It is particularly useful to people who are representing themselves in court in British Columbia. Written by librarians at Courthouse Libraries BC, the new Guide gives a basic introduction to understanding laws & legislation, and gives how-to instructions to find specific legal resources on a given topic.”

A copy of the Guide can be printed by using the PDF download option, or you can download it as an ePub on a mobile device.

We encourage feedback on the Guide’s content, because one of the great features of Clicklaw Wikibooks is that they can be updated so easily. Please send your comments to jfreeman@courthouselibrary.ca

Share