Dealing with Cyberbullying

“An intimate text is posted on Facebook for all her friends to see.”  cyberbullying

 “A picture of his tipsy girlfriend circulates on Twitter without her even knowing.”


These are real examples of cyberbullying and chances are you know someone who has been affected by it. is a new initiative launched by the Canadian Centre for Child Protection Inc., an organization dedicated to the personal safety of Canadian children and youth.  The site offers information and help resources for young people who have been impacted by a sexual picture, text or video being circulated among their peers via social networks. offers real solutions for youth dealing with cyberbullying including information on who to contact to request a picture or video to be removed, guidance on how to report an incident and useful tips on how to recognize signs of bullying and taking steps to prevent this type of harassment. 


Using videos, plain language discussion and reflecting the sensitive nature of cyberbullying, is a great go-to site for youth as well as teachers poised to start a discussion on this topic with their students. 


For more information on this subject check out our Common Question – What can you do about cyberbullying? – on Clicklaw.

Helpful Resources for Navigating the New BC Family Law Act

Confused about the new BC Family Law Act?  The new BC Family Law Act is in force as of today (March 18, 2013), and the Legal Services Society has published three very helpful new resources that explain the many changes. We’ve combined these resources in  a new common question:

I want to learn more about the new BC Family Law Act

Here is what you can expect to find in the new LSS publications:

  • The Guide to the New BC Family Law Act includes information about language changes, making agreements to stay out of court, parenting arrangements, child and spousal support, dividing property and debt, family law protection orders, and moving with children.
  • The FAQ pamphlet, presented in a Q & A format, addresses how the new law affects family matters, touching on issues pertaining to children, property and debt, and support payments.  In also highlights some of the changes to legal terminology.
  •  The Quick Reference Tool is a set of easy-to-understand visual cue cards that set out to explain the basics of the new family law and direct users to necessary next steps and resources.

JESS – A Virtual Assistant for BC Supreme Court Matters

JESS, the Justice Education Society’s electronic diagnostic tool, is now available on the BC Supreme Court website.  Self-representing litigants dealing with civil, family law and criminal matters now have access to personalized free legal help via online chat and over the phone.  

 The civil matters component of JESS offers practical advice including tips on preparing a case, effective note taking methods and how to conduct yourself in court.  Navigating JESS is easy – you simply zero in on a specific stage of the litigation process, e.g. Before Trial, After Trial, to obtain a list of booklets covering that particular topic.  For example, the booklet titled Case Planning Conference describes the process of how parties come together before the trial to discuss and plan how the case will proceed.  Once the trial is in progress other questions may arise, such as what evidence must be presented in Court?  Answers to these questions can be found in the booklet titled Proving Your Case in Supreme Court.  

 Last but not least, check out Clicklaw’s own Common Question – I am trying to prepare a Supreme Court case – for additional resources on this topic.

JESS – a virtual assistant for navigating BC Small Claims Court matters

Are you disputing a car repair bill, pleading with a carpenter to complete your unfinished kitchen reno, or seeking damages for personal injury for $25,000 or under, all by yourself?  Then JESS may be the resource for you.  Launched on January 10, 2013, JESS is a pilot project developed by Justice Education Society and is now available on website.

It is a virtual assistant that offers guidance on what steps you may take in order to move your case forward.  JESS delivers expertise by combining interactive video scripts, website text and multiple choice questions that offer a much needed roadmap for people going to small claims court.

This latest project is based on a legacy of resources – legal publication, websites and instructional videos – created by Justice Education Society, an organization that strives to improve access to British Columbia’s justice system.

If you would like to inquire further about this program visit the Society’s website at or explore some of Clicklaw’s own resources dealing with small claims matters.

Legal Information in Many Languages

Clicklaw contributors produce hundreds of legal information resources, and many of these resources are available in a variety of languages. The Clicklaw team has added some features to our site to make it easier to find them.

We’ve added quick links to information in Chinese (Simplified and Traditional), Punjabi, Korean and Farsi in the header of every page on Clicklaw. In addition to these languages, when you select “more”, you get a list of the languages that are available through Clicklaw.

You can also browse through our resources by language. For example, if you click “employment” from our homepage, you can see what resources are available in other languages by selecting “language” on the left. Simply choose your language, and you’ll get search results that meet your needs. When you’re searching for service on the HelpMap, you can also narrow down your search results by language.

When you click on “more details” for a Clicklaw resource or HelpMap service, you’ll see what languages that resource or service is available in.

BC is a province rich in diversity and the Clicklaw team is proud to be supporting improved access to legal information for all British Columbians. Some of this year’s Clicklaw updates have been made possible thanks to funding from the Government of Canada and the Province of British Columbia.

Find legal help in your community on Clicklaw

help map

Clicklaw’s HelpMap provides information about legal services in your community. You can search by community, area of law, language, and type of service. There are over 800 locations in BC where you can get legal services. 

The HelpMap is also an excellent tool for service providers who provide referrals to people with legal issues.

help map search result

For more information on how HelpMap works, have a look at our YouTube video.

If you have suggestions for services to add to our HelpMap, please contact us.

Webinars on Using Clicklaw

The Clicklaw team conducted our first set of webinars over the last two weeks, training public librarians on how to use Clicklaw to find answers to legal questions. The feedback was fantastic:

“What an excellent resource! From now on, I will always start here when faced with legal reference questions. It’s wonderful to have so much valuable information collected in one portal with a very intuitive search interface.”

“In a lot of ways, Clicklaw makes my job easier, because the site is so user friendly, and informative. This training confirmed that there really is more than one good way to find the answer!”

“I thought the training was great. The site is very intuitive and it was nice to learn about some of the extras that I may not have investigated.”

From Clicklaw webinar

The webinars were an hour long, and involved a short demo of the site, followed by an opportunity for participants to do realistic practice questions on their own computers and then share their findings with other participants. As a result of the training, participants reported a 40 per cent increase in their confidence in using the Internet to find legal information or assistance for themselves or their clients.

One cool element: half of the participants tuned into the webinar from home:

If you’re interested in taking Clicklaw training via a webinar in future, please drop us a line at!

Video: Clicklaw HelpMap Top 5 List

Want to get a flavour in less than 5 minutes for what the Clicklaw HelpMap offers? In this video posted on YouTube, we show you the top 5 things you can do on the HelpMap:

  1. You can search by community in British Columbia for someone who can help with legal problems.
  2. You can locate a result on the map (where we’re integrating with Google Maps).
  3. You can narrow your results down in a few different ways — by topic (e.g., show me only “Family law” services) or by type of help (e.g., show me only services that provide “legal advocacy, advice or representation”).
  4. You can start your search by clicking on a topic and narrow down from there.
  5. You can find services that are provided in languages other than English (by starting with a community in BC and narrowing down by language).

We’d love to hear your feedback on the Clicklaw HelpMap. Please consider taking our 3-minute Clicklaw feedback survey online, posting a comment here on this blog, or contacting us at