Update Your Clicklaw Subscription

We’ve updated our Clicklaw blog, and have a new feed for subscribers. Receive updates from the Clicklaw blog by RSS or email by subscribing at:

http://feeds.feedburner.com/clicklaw

If you are currently subscribed to the Clicklaw blog (formerly called the PLEI Portal blog), we ask that you update your subscription to this new feed. We’ll be phasing out the previous subscription feed over the next two weeks (for the record, the previous feed was: http://feeds.feedburner.com/pleiportal).

The New & Improved Clicklaw: Six Highlights

We’ve been working on improving Clicklaw! Drawing on usability testing and feedback, we’ve been working on making Clicklaw easier to use & more helpful. Here are six things we’ve done:

  • Additional resources: We added over 200 new resources to the Solve Problems section to fill gaps in the legal information available.
  • Clicklaw subtopics: We added subtopics to resources to improve the experience of browsing on Clicklaw.   
  • Common questions: There are now over 100 “common questions” on the site, featuring resources that are good starting points for information on common legal problems.
  • Resources in languages other than English: We made it easier to find resources on Clicklaw that are in languages other than English.
  • What’s new: A blog highlighting new resources is now featured on the Clicklaw homepage.
  • Facebook & Twitter: Clicklaw has arrived on Facebook and Twitter!

Oh, and we’ve taken off the “Beta” label. Clicklaw is now all grown up. Of course, we will continue to evolve and make improvements to the site to meet the needs of Clicklaw users. Visit www.clicklaw.bc.ca and let us know what you think, either by filling out this short survey, posting a comment on this blog posting, or sending us an email at editor@clicklaw.bc.ca.

And spread the word!

LawStartBC: New Promotion Campaign Featuring Clicklaw

At Courthouse Libraries BC, we’re launching a new campaign for the public, called LawStartBC. The campaign showcases Clicklaw and the Clicklaw HelpMap as part of an integrated package of legal information and assistance for the public: 

Fridge magnet puzzle for LawStartBC
  • Online: the Clicklaw website features legal information and education aimed at the public
  • In your community: the HelpMap on Clicklaw can help the public find someone in their community who can assist with legal problems
  • At your public library: the LawMatters program helps public libraries across BC provide current legal information
  • At Courthouse Libaries BC: the public can access in-depth legal resources & databases at our 30 locations, and get assistance from law librarians (in Vancouver and 6 regional locations or 1.800.665.2570).

We’re officially launching the campaign at Vancouver Law Day on Saturday, April 17: stop by our display table if you’re coming down to the Vancouver Public Library between 10:00 and 2:00!

Clicklaw Team at Law Day in Vancouver

On Saturday, April 17, the Clicklaw team will be at Vancouver’s Law Day events. The events highlight the British Columbia justice system and the many legal resources available to the public. We’ll be unveiling our new Courthouse Libraries BC promotion campaign called LawStartBC, which showcases Clicklaw and the Clicklaw HelpMap as part of an integrated package of legal information and assistance for the public.   

Law Day will be held from 9:30 am to 2:30 pm at the Vancouver Public Library’s central branch at 350 West Georgia Street. The Law Day events include a mock trial, two free public forums and display booths (come and check out ours!).

Top 10 Most Visited Common Questions on Clicklaw

Now that Clicklaw has been up & running for closing in on a year (wow, time flies!), we’re learning more about how the site is being used. Among the more popular features on the site are the common questions, which offer good starting points for 80 questions that are, well, common. Over the last six months, here are the top 10 most visited common questions on Clicklaw:

Video: Clicklaw HelpMap Top 5 List

Want to get a flavour in less than 5 minutes for what the Clicklaw HelpMap offers? In this video posted on YouTube, we show you the top 5 things you can do on the HelpMap:

  1. You can search by community in British Columbia for someone who can help with legal problems.
  2. You can locate a result on the map (where we’re integrating with Google Maps).
  3. You can narrow your results down in a few different ways — by topic (e.g., show me only “Family law” services) or by type of help (e.g., show me only services that provide “legal advocacy, advice or representation”).
  4. You can start your search by clicking on a topic and narrow down from there.
  5. You can find services that are provided in languages other than English (by starting with a community in BC and narrowing down by language).

We’d love to hear your feedback on the Clicklaw HelpMap. Please consider taking our 3-minute Clicklaw feedback survey online, posting a comment here on this blog, or contacting us at editor@clicklaw.bc.ca.

New on Clicklaw: Legal Help for British Columbians

 Legal Help for British ColumbiansCliff Thorstenson of the Nicola Valley Advocacy Centre has recently updated the 2008 Legal Help for Rural British Columbians  legal guide. The updated 2009 guide, Legal Help for British Columbians: A Guide to Help Non-legal Professionals Make Legal Referrals for Clients, is now available on Clicklaw. The LawMatters project of Courthouse Libraries BC assisted with printing the update for distribution to all BC public and courthouse libraries.

New on Clicklaw: HelpMap

HelpMap is a new feature that we’ve just added to Clicklaw this month. Integrated with Google Maps, HelpMap assists the public in finding those who can provide assistance with legal problems in their community. It also assists service providers who are making referrals for clients who have legal issues.

HelpMap includes information about free and low-cost legal services provided by groups including:

  • pro bono clinics, community legal clinics, and legal aid offices
  • court registries
  • courthouse libraries
  • organizations with community legal advocates,
  • Native Courtworkers, and
  • other law-related helping services

We will continue to add more services to HelpMap in the future. If you have any feedback about the new HelpMap, please post a comment below, or email editor@clicklaw.bc.ca.