We’ve added Workers’ Advisers to the Clicklaw HelpMap. Workers’ Advisers help workers who are having problems with workers compensation claims in BC. An Adviser can help a worker understand WCB policies and procedures, provide a worker or someone helping them with information about their claim, help a worker appeal a WCB decision, and in some cases represent a worker during an appeal. There are nine Workers’ Advisers offices, all of which can now be found on the HelpMap.
A unique feature of Clicklaw is that most of what you see on the site comes directly from the organizations that produce the information. That is, contributors to the site add and update their own resource entries on Clicklaw. Our Clicklaw team provides support, but the contributors do the heavy lifting.
The Canadian Bar Association BC Branch, for example, updates their Clicklaw entries for the Dial-A-Law factsheets, also called scripts because they can be accessed by phone as recorded messages (call 604-687-4680 in the Lower Mainland or 1-800-565-5297 elsewhere in BC). Among the Dial-A-Law scripts that have been updated recently are Applying for Employment Insurance Benefits, Pleading Guilty to a Criminal Charge, and Aboriginal Law.
There are a total of 129 Dial-A-Law factsheets, in virtually all areas of law, so we are hugely grateful for the CBABC’s efforts in keeping the Clicklaw entries updated. The factsheets, which use plain language and are (in most instances) translated into Chinese and Punjabi, are among the more popular resources on the site.
In the last two weeks, two public legal information websites in BC have been retired and now redirect visitors to Clicklaw. The Electronic Law Library was developed over 10 years ago for public librarians in BC to assist people in finding the laws and legal information on the Internet. In 2002, LawLINK was designed as a gateway into legal information for low income and marginalized communities.
Both sites were developed by the Legal Services Society, and were excellent resources. They set the stage for a site like Clicklaw to take the next step in providing enhanced features and consolidating legal information on one site. We recognize the great work done by the Legal Services Society, and are honoured to continue the tradition of providing the public in BC with access to legal information.
Just a quick reminder that we’ve updated our Clicklaw blog, and have a new feed for subscribers. Receive updates from the Clicklaw blog by RSS or email by subscribing at:
Alternatively, you can sign up for updates right on the blog. Look on the right side of the page for:
Justice Education Society, one of the organizations that contributes its resources directly to Clicklaw, has added new resources:
CourtInformation.ca provides free legal information for new immigrants. It is the home of the Court Information Program for Immigrants. The program eliminates language and cultural barriers and enhances access to the courts and to justice for immigrants and refugees.
- Downtown Community Court Videos
Vancouver’s Downtown Community Court reduces crime and improves public safety by addressing the underlying problems that lead to crime. Videos produced by the Justice Education Society introduce you to the court, explain how it works, and detail how the court is working with the community. Follow three fictional offenders as they make their way through the court.
Among the new resources on Clicklaw are two new publications from Legal Services Society, as well as updates of two of their more popular titles.
- Surviving Relationship Violence and Abuse
This new booklet, which replaces the booklet Speaking of Abuse: Violence Against Women in Relationships, is written for advocates, support workers and others who support women who are being abused. It outlines what abuse is from a legal perspective and what a woman’s legal rights are if she is in an abusive relationship. It explains what women can do to protect themselves and their children, and the kind of help they can get.
- Are You Aboriginal? Do You Have a Bail Hearing? Are You Being Sentenced for a Crime? Do You Know About First Nations Court?
This new fact sheet provides an overview of Gladue rights, which are rights under the Criminal Code that apply to anyone who self-identifies as Aboriginal. The fact sheet explains what these rights mean for Aboriginal people who have a bail hearing or are being sentenced for a crime. The fact sheet also provides information about the First Nations court in New Westminster.
As well, two of our favourite publications have been updated:
- Consumer Law and Credit/Debt Law
A manual for paralegals, legal information counsellors, and lawyers that covers 45 topics, including consumer contracts, bankruptcy, creditors, debtors, fraud, leases, mortgages and foreclosure, prepayment rights, recovery of goods, and torts of assault and trespass. Also provides consumer and debtor resources. This 200 page manual takes a problem solving approach, identifying potential client problems and summarizing the applicable law and options available for the client.
- Your Welfare Rights: A Guide to BC Employment and Assistance
Explains who is eligible for welfare, how to apply for welfare, what benefits are available, your responsibilities while on welfare, how to appeal a decision about your benefits, and how to get more information or help.
Last week Clicklaw was featured in a jigsaw puzzle as part of the launch of our LawStartBC campaign.
This week Clicklaw was featured in another puzzle: a crossword puzzle that highlighted our LawStartBC display table at the 2010 BC Library Conference. The conference, held in Penticton this year, brings together librarians from across BC, from all types of libraries — public libraries, academic and schoool libraries, and special libraries (such as ourselves at Courthouse Libraries BC, where we like to think it’s a good thing to be called “special”).
A highlight of the conference was an award presented to the Law Foundation of BC for its support of public legal information and in particular our LawMatters program at Courthouse Libraries BC. Nominated by Surrey Public Library, the Law Foundation won the Keith Sacré Library Champion Award, presented to an individual, organization or business that has a record of support of libraries, literacy, and public access to information.
|Mary Mouat accepting the Library Champion Award on behalf of the Law Foundation of BC, with Drew and Janet of Courthouse Libraries BC|
With our LawMatters program at Courthouse Libraries, we work with over 240 public libraries across BC to assist them in providing current legal information, including print versions of many of the plain language materials that are available through Clicklaw. We also provide training to public library staff to enhance their ability to answer legal reference questions from the public.
More photos from the BC Library Conference 2010:
At Law Day 2010, we launched LawStartBC, a new promotion campaign from Courthouse Libraries BC. LawStartBC features Clicklaw, the HelpMap, LawMatters and Courthouse Libraries as four “pieces of the puzzle” for legal information and assistance for the public in BC.
At Law Day in Vancouver on Saturday there was a great tone to the day, with lots of community connections and questions from the public. A sampling:
- I’m an aspiring filmmaker; I want to learn about copyright and how to protect my rights to the films I’m making
- My wife & I are separating, and I don’t qualify for legal aid but can’t afford a lawyer; are there other options for legal help?
- What can I do about people trespassing on my property?
- What are the rules for holding a contest with prizes?
- I need to probate a relative’s estate; where do I start?
This last question is actually the most popular “common question” on Clicklaw: “I am the executor of my mother’s will and am doing the work myself“. There are now 100 common questions on Clicklaw, and more coming as the site continues to evolve.
We weren’t the only ones fielding questions; the Attorney General was among those fielding some challenging questions during one of the public forums. More photos from Law Day 2010 here.
We’ve updated our Clicklaw blog, and have a new feed for subscribers. Receive updates from the Clicklaw blog by RSS or email by subscribing at:
If you are currently subscribed to the Clicklaw blog (formerly called the PLEI Portal blog), we ask that you update your subscription to this new feed. We’ll be phasing out the previous subscription feed over the next two weeks (for the record, the previous feed was: http://feeds.feedburner.com/pleiportal).
We’ve been working on improving Clicklaw! Drawing on usability testing and feedback, we’ve been working on making Clicklaw easier to use & more helpful. Here are six things we’ve done:
- Additional resources: We added over 200 new resources to the Solve Problems section to fill gaps in the legal information available.
- Clicklaw subtopics: We added subtopics to resources to improve the experience of browsing on Clicklaw.
- Common questions: There are now over 100 “common questions” on the site, featuring resources that are good starting points for information on common legal problems.
- Resources in languages other than English: We made it easier to find resources on Clicklaw that are in languages other than English.
- What’s new: A blog highlighting new resources is now featured on the Clicklaw homepage.
- Facebook & Twitter: Clicklaw has arrived on Facebook and Twitter!
Oh, and we’ve taken off the “Beta” label. Clicklaw is now all grown up. Of course, we will continue to evolve and make improvements to the site to meet the needs of Clicklaw users. Visit www.clicklaw.bc.ca and let us know what you think, either by filling out this short survey, posting a comment on this blog posting, or sending us an email at email@example.com.
And spread the word!