2017 Bi-Monthly Update Series: May/June

To keep you informed, here are some highlights of changes and updates made to Clicklaw in May and June:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


Indigenous Law Research Unit (ILRU)

ILRU is committed to the recovery and renaissance of Indigenous laws. The following resources build awareness of Indigenous laws:

Legal Services Society

Legal Help for British Columbians
by Courthouse Libraries BC

All chapters have been recently reviewed and updated by a team of reviewers and contributors, all volunteers from the BC legal profession. This guide provides first steps to address over 40 common legal problems and information on where to get help. Published on Clicklaw Wikibooks, it is available in multiple media formats: wikibook, EPUB (for reading on a tablet or e-reader), PDF (print version), and printed books (will be available soon at public libraries across BC).

RDSP Tutorial
by PLAN Institute

This online tutorial helps you learn about Canada’s Registered Disability Savings Plan. You can navigate through the chapters at your own pace or go directly to a specific question from the list on the homepage.

Standardized wording for Bail, Probation and Conditional Sentence Orders
by Provincial Court of BC

This resource has a list of picklists, which are lists of standardized terms for court orders. They are stored in courtroom computers so a Court Clerk can use them to quickly and accurately capture the order a judge makes. When a judge decides to change the standard wording, a Court Clerk can edit the term accordingly.

Trans Rights BC
by Catherine White Holman Centre and the VCH Transgender Health Information Program

This website is part of a project that aims to disseminate human rights information that is accurate, accessible, and relevant to the safety and well-being of trans and gender-diverse individuals and their supportive allies across British Columbia.

Oversight at the Border: A Model for Independent Accountability at the Canada Border Services Agency
by BC Civil Liberties Association (BCCLA)

In this new report, BCCLA proposes a model for providing independent oversight and accountability to Canada Border Services Agency (CBSA). It also includes detailed recommendations on the components necessary to ensure effective, credible oversight and review of CBSA’s activities.

New Common Questions

With help from BC FIPA, we have added the following questions:

Updated common question: Is marijuana legal in BC?

Now includes the following resources from the federal government:

Stay informed:

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2017 Bi-Monthly Update Series: March/April

To keep you informed, here are some highlights of changes and updates made to Clicklaw in March and April:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


Cerebral Palsy Association of British Columbia

  • Navigator for Youth Transitioning to Adult Services
    Youth with disabilities in BC face challenges when transitioning from childhood to adult services. This program helps youth aged 14 to 25, their parents and members of their Transition Support Teams, connect with the services they need, such as disability benefits, health services, or school supports.

Community Legal Assistance Society (CLAS)

Disability Alliance BC

The following help sheets are now available in 5 languages: Chinese Simplified, Chinese Traditional, Persian, Punjabi, Spanish.

Legal Services Society

Nidus Personal Planning Resource Centre and Registry

People’s Law School

Each of the following publications now has a fresh new look, new content, and more practical guidance. Both are available in multiple media formats: wikibook, EPUB (for reading on a tablet or e-reader), PDF (print version), and printed booklet (order via Crown Publications).

  • Essentials of Consumer Law
    Explains consumer rights for common purchases and contracts. Now includes a new section on making a contract.
  • Scams to Avoid
    Covers 15 of the most common scams. Now includes new sections on romance scams, charity scams, and expanded coverage of online and computer scams.

Provincial Court of British Columbia

  • Guidelines for Using a Support Person in Provincial Court
    Many self-represented litigants find that having a trusted friend or family member with them to provide emotional support, take notes, and organize documents can be a big help. The BC Provincial Court recognizes this, and has adopted guidelines to make it easier to bring a support person to court.

Common Question – Provincial Court Resources for Everyone: Small Claims Court

On June 1, 2017, the limit for small claims will increase to $35,000 from $25,000. This page has been updated to include this information and a link to the New Small Claims Procedures from the Provincial Court of BC. Note: The Provincial Court Resources pages will be updated for May 2017.

Canadian Centre for Elder Law (CCEL)

  • Older Women’s Dialogue Project
    This project looks at law and social policy issues that affect older woman and explores what can be done to address barriers to their quality of life.
  • Older Women’s Legal Education Project
    A collaboration with West Coast LEAF, this project tries to enhance the capacity of seniors-serving professionals to support older women fleeing violence occurring in the family and to inform older women of their rights in situations of abuse.

Stay informed:

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2017 Bi-Monthly Update Series: January/February

To keep you informed, here are some key changes and updates made to Clicklaw in January and February (plus one March bonus):

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


Going to (Provincial) Court
by Provincial Court of BC

Most people attending court are nervous, but knowing what to expect can help. Here are answers to some of the questions you may have, depending on why you’re going to court.

Common Question: What if I want legal help for only part of my (family law) problem?

Unbundled legal services may be an option for those who want the advice and assistance of a family lawyer, but for whom hiring one from beginning to end is too expensive. Unlike the traditional full-representation model, a lawyer providing unbundled legal services works on, and charges you for, only those tasks that you agree to in advance. Read more at the Common Question page and see lawyers/paralegals who offer unbundled services on the Roster page.

Mothers Leaving Abusive Partners: Information on Custody and Access for Women with Children
by Legal Services Society and YWCA Vancouver

This updated resource contains information on: what abuse is, how to protect yourself and your children, what the courts can do, deciding parenting arrangements, and where to get help and support. Includes a checklist of what to take with you when you leave an abusive relationship.

Court rules, forms and self-help guides to court procedures

All links to court forms changed this February as Ministry websites were redesigned. Our flow chart that helps you find the forms you may need when going to court (among other things) and has been updated with the latest links.

Service: BWSS Drop-In Family Law Information and Referral Clinic
by Battered Women Support Services

This clinic is designed to provide legal information to women who have urgent matters in family law proceedings; legal information, legal referrals and legal advocacy support will be provided during one to one appointments.

Starting a Franchise in B.C.
by BC Ministry of Small Business and Red Tape Reduction

This resource covers: What is a Franchise?, Franchisee Checklist, Questions to Ask when purchasing a franchise, Q&A on the new Franchises Act that came into force on February 1, 2017.

An Agenda for Justice
by Canadian Bar Association, BC Branch

The CBABC presents a series of reforms and recommendations aimed at improving access to justice for all British Columbians. An effective justice system is one that actively supports the ability of families, communities and businesses to evolve and thrive.

A Vision for Publicly Funded Legal Aid in British Columbia (March Bonus!)
by Law Society of BC

This report prepared for Benchers by the Law Society’s Legal Aid Task Force concludes that legal aid is a crucial part of the proper administration of justice in a free and democratic society. In a society based on the rule of law, every person must have equal access to the justice system. The report provides a brief history of legal aid in BC, sets out the need for a principled vision, and makes a number of recommendations to realize the Law Society’s Vision for Public Legal Aid in BC.

Stay informed:

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2016 Bi-monthly Update Series: September-October

In our 2015 year-end update, we promised to provide bimonthly updates to new resources and services added to Clicklaw in those two months. Here is a sample from the changes in September and October:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


connected-car-coverThe Connected Car
by BC Freedom of Information and Privacy Association

The report outlines how data culled from vehicle telematics and infotainment systems can be used for safety, monitoring, customer relationship management etc. Yet some data harvested from cars can also be used to track and profile customers for marketing and other purposes.

starting-a-small-business-in-bc-coverStarting a Small Business in BC Guide
by BC Ministry of Jobs, Tourism and Skills Training and Responsible for Labour

This 2016 edition is an introductory guide to help you with planning, implementing, and developing a small business. It provides essential information you need to know as well as links to additional resources to help ensure that your new business is successful.

cpabc-logoLegal Workshop videos
by Cerebral Palsy Association of British Columbia

The videos from CPABC’s legal workshops include topics such as workplace discrimination, victims of crime, and rights for youth in transition.

clas-logoBC Judicial Review Self-Help Guide
by Community Legal Assistance Society (CLAS)

Have you received a decision from the BC government or a tribunal (decision maker) that you think is seriously flawed or unfair? After you have gone through all your appeal options within the system, you may be able to ask a judge to review the decision.

CLAS has a guide for people who are representing themselves in a judicial review. We have now updated and modified this guide into a web-based form where users can navigate through the judicial review process for their selected tribunal. This website gives an overview of options that people have, step-by-step information about filing court documents, and templates that people can use when self-representing in Court. The website also allows people to get in touch with CLAS lawyers to ask for information and advice about their situation.

dabc-logoBC Disability Benefits Help Sheets
by Disability Alliance BC

As of September 2016, Disability Alliance BC has fully updated their Help Sheet series to reflect the changes to the PWD benefit, including a rate increase and changes to the BC Bus Pass Program.

emilys-choice-coverEmily’s Choice
by Legal Services Society

Emily’s Choice uses storytelling and images to describe child protection. Co-produced with the Healthy Aboriginal Network, the video and graphic novel tell the story of Emily, who struggles with addiction and an unhealthy relationship. She loves her son, Greg, but can’t always take care of him. When he goes into foster care, she gets legal help and family support to get him back.

The webpage provides links to the video, trailer, online version of the graphic novel, ordering information, who can help, and promotional material.

the-factum-logoThe Factum
by Legal Services Society

The Factum is a Legal Services Society blog about the law in British Columbia and how people can navigate the legal system. While it talks a bit about all aspects of the law, it focuses mainly on how the legal system affects people who can’t afford a lawyer.

Civil Resolution Tribunal- BC’s New Online Tribunal0000crt (Webinar recording)
by Civil Resolution Tribunal and Courthouse Libraries BC

This webinar focused on the recent changes to the strata dispute process brought about in the Civil Resolution Tribunal Amendment Act and served as an introduction to the CRT’s resolution services (including guides, videos and sample document templates) and their Solution Explorer software tool.

 

Stay informed:

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Oct. 2016 – Events (Richmond, Vancouver, Burnaby, online)

 

 

 

 

  • cubdy5cwaaa1z79Hear the PovNet story at the Vancouver launch of Storming the Digital Divide, Monday, October 177pm – 9:30pm. Our Town Cafe, 245 E. Broadway (@ Kingsway) The cafe and washroom are wheelchair accessible.

 

 

 

Stay informed:

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2016 Bi-monthly Update Series: May-June

In our 2015 year-end update, we promised to provide bimonthly updates to new resources and services added to Clicklaw in those two months. Here is a sample from the hundreds of changes in May and June:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


New Resources on Adult Guardianship & Enduring Powers of Attorney
by Nidus Personal Planning Resource Centre and Registry

 

Sponsorship Breakdown
by Legal Services Society

New French Edition added. Sponsorship Breakdown is for permanent residents and conditional permanent residents who need help when the person sponsoring them in Canada is no longer supporting them, and they are unable to support themselves. Explains what happens when a sponsorship breaks down, and how to apply for welfare.

 

Updated Dial-a-Law Scripts
by Canadian Bar Association, BC Branch

 

A Guide for Manufactured Home Park Landlords and Tenants in British Columbia
by BC Residential Tenancy Branch

This booklet provides a summary of the key features of the Manufactured Home Park Tenancy Act and how they affect landlords and tenants in manufactured home parks in British Columbia.

 

Roads to Safety: Legal Information for Older Women in BC
by West Coast LEAF

Roads to Safety is a legal handbook for older women in BC that covers legal issues that older women may face when they have experienced violence. It explains rights and options, using stories to illustrate the legal information.

 

Rise Women’s Legal Centre

Formed through a partnership between West Coast LEAF and UBC’s Allard School of Law to provides free and low-cost legal services to women. Services are provided by upper year law students, under the supervision of staff lawyers. Rise offers a range of services, from information and summary advice, unbundled legal services, and in some instances representation in court. Currently accepting appointments for Tuesdays and Wednesdays from May 24 to July 20; fall dates TBA.

 

Common Questions: In response to questions we have been asked repeatedly via email, reference or by webinar attendees, we added three new FAQs this June:

 


An Evaluation of the Clicklaw Wikibook JP Boyd on Family Law: Final Report
by Canadian Research Institute for Law and the Family

This study assesses outputs & outcomes of the JP Boyd on Family Law wikibook by analyzing data from Google Analytics and data collected from a pop-up survey of users, a follow-up survey administered 1 week later and a follow-up survey 6 months later, to gauge the efficacy of wikibooks as a collaborative PLE model.


Disclosing Your Disability: A Legal Guide for People with Disabilities in BC
by Disability Alliance BC

The guide discusses the legal rights and responsibilities around disclosure for people with disabilities in the context of employment.

 


HIGH STAKES: The impacts of child care on the human rights of women and children
by West Coast LEAF

This report is grounded in diverse women’s real-life stories about how the inadequacy of the child care system has impacted them and their children—undermining their safety, well-being, & human rights. The report analyzes the legal implications of these harms and calls for urgent government action.

 


Responding to Child Welfare Concerns: Your Role in Knowing When and What to Report
by BC Ministry of Children and Family Development

Updated for 2016, this booklet explains when to report child abuse and neglect, and what to report. Includes what child abuse and neglect is, warning signs, what to do if a child tells you about the abuse, and what to do if you suspect abuse. It also explains what to expect when you make the report and what happens next.

 

0000_CLICKLAW_WEBINAR

Clicklaw Refresher (Webinar Recording)
by Clicklaw + LawMatters (Courthouse Libraries BC)

See the recording of our live 1-hr webinar for front-line community workers, advocates and public librarians. Learn how to search online for reliable legal information & help specific to BC, with an overview of how to use Clicklaw, the HelpMap, and the Clicklaw Wikibooks.

 

00000_WFL_webinar

Women and Family Law: Parenting Time and Parental Responsibilities (Webinar Recording)
by West Coast LEAF and Courthouse Libraries BC

See the recording of this live 1.5-hr webinar on recent changes to family law in BC and their impacts on the parenting experiences of women with abusive or harassing exes. Speaker Zara Suleman considers some common legal challenges including parenting assessment reports, denial of parenting time, relocating with a child, and litigation harassment. Zara offers lawyers and frontline service providers who assist women fleeing abuse effective strategies to cope with and address these issues.

 


Notice – BC Government URLs

You may have noticed that some of the links to websites hosted by the BC Government may be broken as they restructure. We are currently working with BC Gov website staff to keep links updated. For example, see the updated link to Family Justice in BC.

Stay informed:

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Family LawLINE: Helping BC families with their legal problems

masterlogo-www.lss.bc.ca_blackThe Legal Services Society’s Family LawLINE is a telephone service that assists people with their family law matters, including many who are located in rural and remote areas. Lawyers work from their own offices, using the phone to provide free legal coaching and “next step” legal advice to eligible people across British Columbia. Clients can schedule a number of follow-up phone appointments and share documents by fax or email.

Clients come to the Family LawLINE with a wide variety of family legal issues. There is no “typical client”.  One client may have recently separated and is seeking initial legal advice and assistance to move forward.  Another may be involved in a court process or is seeking assistance to change existing agreements or orders. By using LawLINE, a client has the opportunity to work with a family lawyer to identify goals and desired outcomes, and to develop a step-by-step plan of action.

WHAT SPECIFIC SERVICES DOES FAMILY LawLINE PROVIDE?

Family LawLINE helps people who are representing themselves through all stages of court and collaborative process by providing:00_FamilyLawLine

  • Interpreters, if clients need services in languages other than English
  • Information and advice on court processes, both Provincial and Supreme Court
  • Information and advice on options for resolving legal issues out of court
  • Referrals to other services, including online resources and other public agencies
  • Assistance with preparing documents for court
  • Coaching to help clients:
    • understand the law relevant to their particular case,
    • make more effective court appearances,
    • present evidence properly,
    • prepare for negotiation and settlement,
    • use Public Legal Education and Information tools, and
    • identify their goals and how to achieve them effectively.

HOW DOES SOMEONE GET THESE SERVICES?

To qualify for the Family LawLINE service, a person must:

  • Qualify financially;
  • have an eligible family law issue; and
  • not have a lawyer already working for them.

To find out about eligibility and access the Family LawLINE:

Call the Legal Services Society’s provincial call centre at 604-408-2172 (for Greater Vancouver) or toll free at 1-866-577-2525, Monday to Friday from 9:00 am to 3:00 pm and Wednesdays until 2:30.

STAY INFORMED WITH LSS:

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Access to Justice BC

a2j_logoAccess to Justice BC is British Columbia’s response to a national call for action to make family and civil justice more accessible. It is a forum to facilitate open communication and collaborative working relationships among justice system stakeholders.

The following entry is a cross-post from the Access to Justice BC website

By Mr. Justice Robert J. Bauman
The Honourable Chief Justice of British Columbia
Chair of Access to Justice BC


Welcome to the Access to Justice BC website. It is my sincere pleasure to launch what I anticipate will become a series of updates communicating the activities and progress of Access to Justice BC. I look forward to reaching people across our province who are interested in and concerned about the extent to which the civil justice system is accessible in BC. I want to provide information about what Access to Justice BC is doing about the problem, and to invite you to tell us how well we are doing.

In this posting, I will describe a bit about Access to Justice BC and explain what encouraged me get involved with the initiative.

Access to Justice BC started when a few of the province’s justice leaders and thinkers took to heart the recommendation of the National Action Committee to create a provincial forum dedicated to improving access to justice. The small group of people grew larger and came to involve the major legal institutions in the province, and eventually representatives from organizations outside of the justice system as well. The rationale for this broad membership is to foster an innovative, multi-disciplinary approach to the issue, hopefully leading to better ideas and a greater willingness to experiment (and to take risks).

Access to Justice BC got off the ground in 2015 with a handful of meetings addressing the processes that the group will follow and deciding on a first target for action within the civil justice system: family law. Running parallel to the full Access to Justice BC meetings have been a multitude of smaller sub-committee meetings, working on strategy, communications and planning issues.

The most recent full meeting of Access to Justice BC, which I will describe in more detail in a separate posting, took place in February of this year and put to the test the creative thinking and commitment of the group. A number of concrete initiatives were identified for exploration, and I will be reporting on these initiatives as they progress.

What drew me to join Access to Justice BC? Like many people involved in the civil justice system, I am sorely aware of its shortcomings. Don’t get me wrong; I’m also proudly aware of its strengths and successes. But when I see litigants struggling to navigate complex court processes on their own, or when I consider the unknown number of people in BC who, thwarted by the potential cost, don’t pursue their legal rights, I have to ask myself: is the justice system there for everyone who needs it? If not, what are we doing wrong? Are there minor fixes to address some problems, or is a complex overhaul required? Conversely, what aspects of the system (or of another system for that matter) are working well? Is there a way to transpose those successes to certain areas of civil justice or to scale them upwards?

Access to Justice BC does not pretend to have the answers to these questions. The access problem isn’t something that can be solved by a group of people thinking hard in a room. It is a complex problem that may require multiple innovative solutions and, in order to reach those solutions, some degree of trial and error. It will also take hard work and, yes, in some cases resources.

I hope that you will visit our website and follow our progress over the next year.

– Bob Bauman, Chief Justice of British Columbia


Stay informed with Access to Justice BC:

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2016 Bi-monthly Update Series: March-April

In our 2015 year-end update, we promised to provide bimonthly updates to new resources and services added to Clicklaw in those two months. Here is a selection from the hundreds of changes in March and April:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


Battered Women’s Support Services
by Battered Women’s Support Services

See BWSS’ expanded legal advocacy program which includes full representation (family and immigration matters), and other help on family law issues: workshops, a family law clinic and a court forms preparation clinic.

 

Islamophobia Hotline
by SABA BC, Access Pro Bono, National Council of Canadian Muslims, BCPIAC, FACL BC, CLAS, BCCLA, CABL, CBA BC

Free confidential legal advice if you feel that you have been discriminated, harassed, or faced violence because you are Muslim or were perceived to be Muslim: 604-343-3828

 

Resources on police record checks
by Canadian Civil Liberties Association

Want to know what a police record is? How to try to deal with a non-conviction record? What privacy and human rights laws apply, or best practices for employers? Check out this resource from the CCLA.

 

LSLAP Manuals
by LSLAP Law Students’ Legal Advice Program

See the latest links for LSLAP’s updated legal advice manuals.

 

Coping with Separation Handbook
by Legal Services Society

For spouses (married or living in a marriage-like relationship) dealing with the emotional aspects of separating. Describes ways to cope and how to help your children cope. Includes support services for spouses, parents, and children, and where to find legal help.

 

The Social Security Tribunal
by Disability Alliance BC and CLAS

In 2013, the process to appeal the denial of Canada Pension Plan Disability (CPP-D) changed when a new system, the Social Security Tribunal (SST), replaced the Review Tribunal. This guide will help people and advocates who are appealing denial of CPP-D to the SST. The guide has been updated in 2016.

 

Atira Legal Services
by Atira Women’s Resources Society

See updated information for Atira’s Legal Advocacy Program for Women in the DTES, Atira’s Weekly Summary Legal Advice Clinic, and Atira Women’s Court Form Preparation Clinic.

 

The McKenzie Friend: Choosing and Presenting a Courtroom Companion
by NSLRP

As a self-represented litigant, you may bring someone to sit with you at the front of a courtroom when you are appearing before a judge or master. You must ask the judge for permission for this person – often a friend or family member – to sit beside you and help you through the process.

 

Executor Guide for BC
by Heritage Law

This publicly available wikibook will help you understand the steps involved in being an executor and probating a will.

 

Leaving Abuse
by Legal Services Society

This graphic novel tells the story of Maya, who is leaving her abusive partner but doesn’t know where to get help. Through illustrations and clear basic legal information, Leaving Abuse shows how she finds the support and legal aid she and her children need to stay safe and start a new life.

 

TRU Community Legal Clinic (CLC)
by Thompson Rivers University (TRU)

The Community Legal Clinic (CLC) is the first student-staffed pro bono legal clinic in the Interior of British Columbia. The students and the supervising lawyer are a passionate team providing legal assistance and advice to those who would otherwise be unable to afford legal assistance.

 

Preparing for B.C.’s New Societies Act: A Guide to the Transition Process
by BC Registry Services

The new Societies Act will come into effect on Nov. 28, 2016. In the two years following that date, every preexisting society will be required to “transition” to the new Act. This document sets out some basic information about the transition process and other matters that societies may wish to consider over the coming months.

 

Debt collection & debt repayment agents
by Consumer Protection BC

Consumer Protection BC is the licensing and regulatory body for the debt collection and repayment industry (which includes debt collectors, collection agencies, bailiffs and debt repayment agents). They provide information on your rights & obligations around debt collection practices. Includes links on how to dispute a debt, request communication in writing only, or notify a collection agency you are not the debtor.

Includes updated information on debt collection practices. See also blog post on Debt Repayment Agents: New Rules are in place and New things to know about BC’s debt collection laws


Notice – BC Government URLs

You may have noticed that some of the links to websites hosted by the BC Government may be broken as they restructure. We are currently working with BC Gov website staff to keep links updated. For example, see the updated link to Family Justice in BC.

Stay informed:

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Justice Access Centres (JACs) – Vancouver, Victoria, Nanaimo

What can JACs help you with?

Family and civil law issues: separation, divorce, income security, employment, housing and debt.

A range of information and services are available, designed to help you find an early and affordable solution.

If you don’t live in Vancouver, Victoria or Nanaimo, see “How Can I Get in Touch?” at the end of this post for phone numbers you can call for information.

Specific services that JACs offer:

freepik_discussion
Get help with and information about court forms, civil legislation, court procedures, mediation, and more.

You can:

  • meet with intake staff who assess your needs;
  • get informed about the Family Law Act, the Divorce Act, and various other civil-related legislation;
  • get informed about the different levels of court and related court procedures;
  • get a referral to a mediator (family justice counsellors and other mediation options), other dispute resolution professionals, legal services and community resources;
  • access Provincial and Supreme Court forms; and
  • get help with court forms and access computers and dedicated staff for assistance in the Self Help Resource Room (In Nanaimo, if you would like self-help assistance, book an appointment with an interviewer in advance. You can also get help with simple forms on the phone.)

Help from Partnering Agencies at some JAC locations:

01_Clicklaw_30pxMediate BC Society:

Practical, accessible, and affordable choices to prevent, manage and resolve non-family civil disputes (any kind of dispute outside of: separation and divorce, personal injury, child protection or criminal matters).

Vancouver and Victoria have an onsite Mediation Advisor who can explore and help connect people to civil mediators; Nanaimo clients are referred to Victoria.

01_Clicklaw_30pxLegal Services Society:

Family Duty Counsel (FDC) and Family Advice Lawyer (FAL) services (Provincial and Supreme Courts) are available for those who are seeking legal advice in relation to family matters and who do not qualify for legal representation through Legal Aid. FDC and FAL can provide advice about:

  • parenting time or contact / access;
  • guardianship / custody, parenting responsibilities;
  • child support;
  • applications, variations of child support, enforcement;
  • tentative settlement agreements;
  • court procedures; and
  • property (limited advice).

Note: FDC/FAL will not take on your whole case or represent you at a trial.

Aboriginal Community Legal Worker services are available in Nanaimo.

01_Clicklaw_30pxFamily Maintenance Enforcement Program (FMEP):

FMEP is a BC Ministry of Justice service that helps families and children entitled to spousal support or child support under a maintenance order or agreement.

The Vancouver JAC has an onsite outreach worker to help with the process, and provides information about enrolment, enforcement or changing an order.

Vancouver and Nanaimo JACs only.
01_Clicklaw_30pxCredit Counselling Society:

Free and confidential help for consumers. A Counsellor will review your monthly budget, including: income, expenses and debt payments, and can provide information and guidance to help you make informed, financial decisions.

Vancouver JAC only.

01_Clicklaw_30pxAccess Pro Bono (APB):

APB offers a number of programs which are offered onsite at the JAC (by appointment only, see contact info at end of post):

  • Legal Advice Clinic – Volunteer lawyers provide 30 minute free legal advice appointments for civil and family law issues. Call for financial criteria.
  • Wills Clinic Program – In partnership with the federal Department of Justice and the Provincial Ministry of Justice, APB operates a Wills clinic for low-income seniors (ages 55+) and people with terminal illnesses.
  • Court Form Preparation Clinic (Paralegal Program) – Vancouver JAC only. In partnership with Amici Curiae; support for self-represented litigants who need assistance in preparing BC Supreme Court, BC Court of Appeal, and BC Human Rights Tribunal documents.

How can I get in touch?

  • The Self Help Resource Rooms are in-person ONLY (no telephone assistance).
  • Reception and Intake Services can be reached by phone or drop-in.
jac_vancouverVancouver JAC

Located at the Vancouver Provincial Courthouse, #290-800 Hornby Street.

Hours are M-F, 8am-5pm, extended hours until 7pm on Wednesday by appointment, until 5:15pm on Tuesdays and Thursdays. Self-Help Resource room is open 8:30-4pm.

Call 604.660.2084 or toll-free at 1-800-663-7867 and ask to be connected to 604.660.2084. The centre serves Vancouver and the Lower Mainland. If you can’t travel to the centre, call for information.

jac_victoriaVictoria JAC

Located at 225 – 850 Burdett Avenue.

Hours are M-F 8am-5:30pm, extended hours until 6:30 on Thursday. Self-Help Resource Room is open 9-4pm.

Call 250.356.7012 or toll-free at 1-800-663-7867 and ask to be connected to 250.356.7012. The centre serves Victoria and the surrounding south Vancouver Island and Gulf Island communities. If you can’t travel to the centre, call for information.

jac_nanaimoNanaimo JAC

Located at 302 – 65 Front St.

Hours are M-F 8-5:30pm, with extended hours on Wednesday until 7pm by appointment only.

Call 250 741-5447 or 1-800-578-8511. The centre serves Nanaimo and the surrounding mid-Island communities. If you can’t travel to the centre, call for information.

Note: JACs are not able to provide support or services for criminal issues, small claims court forms and filings, and some other specific legal solutions.

Get informed with JACs:

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Image credit to Freepik.com

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