JESS – A Virtual Assistant for BC Supreme Court Matters

JESS, the Justice Education Society’s electronic diagnostic tool, is now available on the BC Supreme Court website.  Self-representing litigants dealing with civil, family law and criminal matters now have access to personalized free legal help via online chat and over the phone.  

 The civil matters component of JESS offers practical advice including tips on preparing a case, effective note taking methods and how to conduct yourself in court.  Navigating JESS is easy – you simply zero in on a specific stage of the litigation process, e.g. Before Trial, After Trial, to obtain a list of booklets covering that particular topic.  For example, the booklet titled Case Planning Conference describes the process of how parties come together before the trial to discuss and plan how the case will proceed.  Once the trial is in progress other questions may arise, such as what evidence must be presented in Court?  Answers to these questions can be found in the booklet titled Proving Your Case in Supreme Court.  

 Last but not least, check out Clicklaw’s own Common Question – I am trying to prepare a Supreme Court case – for additional resources on this topic.

JESS – a virtual assistant for navigating BC Small Claims Court matters

Are you disputing a car repair bill, pleading with a carpenter to complete your unfinished kitchen reno, or seeking damages for personal injury for $25,000 or under, all by yourself?  Then JESS may be the resource for you.  Launched on January 10, 2013, JESS is a pilot project developed by Justice Education Society and is now available on website.

It is a virtual assistant that offers guidance on what steps you may take in order to move your case forward.  JESS delivers expertise by combining interactive video scripts, website text and multiple choice questions that offer a much needed roadmap for people going to small claims court.

This latest project is based on a legacy of resources – legal publication, websites and instructional videos – created by Justice Education Society, an organization that strives to improve access to British Columbia’s justice system.

If you would like to inquire further about this program visit the Society’s website at or explore some of Clicklaw’s own resources dealing with small claims matters.