By Mediate BC
Are you having a conflict with someone that you need help to resolve?
Unsure what to do or where to go for help?
The Mediation Advisor service can help you figure out what your options are and link you with resources to put your plan in place. Best of all, this service is available free of charge thanks to funding provided by the Law Foundation of British Columbia and Family Justice Services Division.
What is a “civil dispute”?
A civil dispute is a disagreement between any two parties outside of separation and divorce, personal injury, child protection or criminal matters. Some examples of civil disputes are workplace conflicts, landlord tenant issues, human rights, wills and estates.
If you are unsure whether your situation applies, call the Mediate BC office and we will help you identify if your matter is a civil dispute.
How can they help?
The Mediation Advisor can:
- help you sort out the facts of your case,
- identify the various options to resolve your dispute, and
- link you to resources to put your plan into action.
The Mediation Advisor can call the person you are in conflict with and see if it is possible to resolve the issue over the phone. If further conversation about the matter is required, the Mediation Advisor can connect you with a pro bono or low cost mediator to assist with more in-depth exploration of solutions.
Other possible resources they can connect you with are lawyers to obtain legal advice, or community resources that specialize in the issue you need assistance addressing.
What if I live outside of the Lower Mainland?
The great news is that the Mediation Advisor is often able to assist people over the phone! You do not need to live in Vancouver or Victoria to access this service.
You can phone from the comfort of your home and the Mediation Advisor can assist you. This service is meant to support all residents of BC.
Where to Find Us
The Mediation Advisors are located at the Vancouver and Victoria Justice Access Centres. Phone to book an appointment at the numbers below:
225 – 850 Burdett Ave
Victoria, BC V8W 1B4
290 – 800 Hornby Street
Vancouver, BC V6Z 2C5