Mediate BC’s New Website: Helping Your Clients with Mediation

by Mediate BC

On May 1st Mediate BC launched a new, redesigned version of its website. The new MediateBC.com is designed to be a user friendly way to connect members of the public with information and options to resolve conflicts using mediation and other collaborative dispute resolution processes.

Mediate BC website's home page shown on a laptop

How is this good for the clients we serve?

Your clients come to you for advice and support on a number of issues. They might also have unresolved conflict within the family, at work, or in their business which is impacting other areas of their life. Unresolved conflict is stressful, time consuming, mentally and emotionally draining, and can be expensive. Resolving conflict in a consensual manner can allow your clients to get back to business and focus on other parts of their lives.

Why should our clients know about mediation?

Mediation is a fast, affordable way to resolve disputes out of the court system. A mediator is trained to help you have a constructive conversation, and find solutions everyone can agree to. This process gives you much more control than going to court, trying to convince a judge of your point of view, and having a solution imposed on you. Mediation is informal, private and confidential so it’s much less stressful than going to court. Mediation can even improve relationships because both parties often leave with a better understanding of the other person’s perspective.

What’s on the refreshed Mediate BC Website?

To help you as you explore the site, we’ll provide a bit of a run-through with summaries of all the different sections:

This tab gives more information on what mediation is, and how it compares to other options for resolving a dispute. Here you can find answers to some commonly asked questions, like how much does mediation cost, and why you might want to choose it for resolving conflicts.

If you have a conflict around a family issue, you can find more specific information on the Family Mediation Page. This includes separation and divorce, parents and teens, elder care, and child protection mediation.

If you have a conflict in the workplace, there is a section with relevant information, including bullying and harassment, and options for workplace mediation.

Mediation can also be used for wills and estate disputes, small claims, commercial and business disputes, and community disputes such as those with strata councils and within co-ops. The Resolving Other Disputes tab has information specific to resolving those disputes.

When you want to find a mediator, we make it easy by having this link available wherever you are on the website.

If you have any questions about mediation, or would like brochures or other public education materials you are warmly invited to contact Zoe Stryd the public education coordinator at Mediate BC: 1-877-656-1300 x 106.


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More Help Available for Families Experiencing Separation and Divorce – Sliding Scale Family Mediation Project

About Mediation Page
Mediation help for separation and divorce

By Kari Boyle
Director of Strategic Initiatives, Mediate BC

Are you going through a separation or divorce? Would you like to avoid the time, money and stress involved with going to court? Mediate BC is a not-for-profit society that provides people with practical, accessible and affordable choices for resolving their disputes. With funding from the Law Foundation of BC, Mediate BC has launched the Sliding Scale Family Mediation Project this Spring to help families experiencing divorce and separation to access mediation services at fees which are set based on the family’s net income and assets/debts.

What are the benefits of mediation?
Family mediators will help you reach decisions about issues such as: property division, child and spousal support, parenting time and guardianship without going to court. This approach promotes a healthy relationship with the participants and any children involved, and can also save you time, money and stress.

How do I get started?
Visit our website or call the Sliding Scale Project Mediation Coordinator, Maria Silva, at 1-877-656-1300 ext. 108 for more information. She will help you decide if this program is the right choice for you.

What if I or my ex-spouse/partner qualify for Legal Aid?
You may be eligible for the Family Mediation Referral Program which provides the first six hours of family mediation services at no charge to your family.  To apply for this service, visit a Legal Aid office or contact the LSS Call Centre.

Below are some of Mediate BC’s other services and resources:
–    About Mediation: information on mediation, including the role of a mediator and how to choose one.
–    Roster Mediator Directories: searchable directories of civil, family, and child protection mediators to assist people in selecting a suitable mediator to resolve their dispute.
–    Public Education and Training: offers free public seminars on mediation and professional development opportunities for dispute resolution practitioners.