Courthouse Libraries BC (CLBC) has just launched a refreshed website to provide you with better service: https://www.courthouselibrary.ca
It’s awesome because it now has:
- Search with precise and relevant results
- Navigation that makes sense
- A snappy new look and feel
The whole process started over a year ago. As an organization committed to meeting the needs of our clients, we conducted interviews with lawyers to discover how they were using our website. Among other things, these interviews uncovered:
- How effectively the website delivered service.
- How effectively the website enabled legal research.
- The most common complaints and areas for improvement.
We took this valuable feedback into consideration when we started work on refreshing the site.
Changes we made
We made some of the biggest changes to the areas of the site that let users help themselves. Search was completely overhauled – clients are no longer left sifting through hundreds of confusing results. Searches of the library catalogue and the website are more precise, and the results are more relevant. We also improved how clients can browse the site. The new website is clean, easy to use and simple to navigate for lawyers and the public.
Resources and services we provide
If you are just getting started in your legal research, the CLBC website is a great place to start. Not only does the new site allow clients to find what they are looking for faster, it houses resources like Our Legal Knowledge Base, our answers to clients’ particularly difficult legal questions. This resource continues to grow as we add new items and update older ones.
Members of the public are welcome to use our digital tools, which include links to self-help websites, Clicklaw and Clicklaw Wikibooks, as well as LawMatters, the program that supports legal collections in all public libraries in BC.
If you have a question or would like to get pointed in the right direction with your legal research contact us by phone, email or in person.
About Courthouse Libraries BC
Courthouse Libraries BC is a non-profit that serves the legal community, the judiciary and the public of BC. Our mission is to help lawyers, the legal community and the public find and use legal information. Our vision is that everyone in BC has access to the legal information they need and the ability to use it. The CLBC website is the heart of the Library’s online presence. It houses the library catalogue, awesome content created by our staff, legal information training resources, and explains our services, mission, and policies. It also provides access to subscription databases to members of the Law Society of BC.
The CLBC website can be found at https://www.courthouselibrary.ca