StreetMessenger – Texting service for street and marginalized individuals

Tracey Axelsson of the Vancouver Community Network (VCN) and PovNet introduces the work she is doing with the StreetMessenger.

The StreetMessenger was created by VCN (a charity) because they briefly struggled with the burden social service agencies deal with daily — the need to rapidly send information about supports available for street and marginalized survivors in a way that will be read and acted on in real time.

The VCN offices work out of Woodward’s in the DTES; they were posting the Extreme Weather Shelter sheets in the window. It didn’t take long to realize that nobody looked at the posters and that email was just as useless for time-sensitive info. The tech charity decided to begin working on the StreetMessenger. With funding from the Canadian Internet Registries Authority and Innovation in Homelessness (ESDC), they’re now able to make this very easy to use text-messaging platform freely available across Canada so agencies can save money and time on outreach, with more effective and wider-reaching results.

I hope you can tour the site – or take a moment to watch a quick video hosted by Judy Graves.

An new and very exciting feature of the system is the Shelter Bed Availability Map.  The map icons display the number of beds available in the shelter at that location (and set to zero at 11pm). The numbers can change as the beds are taken with a simple text message to the system from the front line staff. It is currently being updated by bc211 during their twice daily call-outs.

Tracey is available via email to answer any questions – vcned@vcn.bc.ca.

Stay informed:

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June 2017 Events (Online, Vancouver, BC-wide)

Bookmark this post! It will be updated as more events are announced. You can also get frequent updates via our Twitter. Have a suggestion? Email us.

  • Tuesday, June 6 (10am-12pm): Usability Testing: A Way to Enhance Your PLEI Resources A workshop at the Law Foundation of BC offices in Vancouver. In developing a public legal education and information resource, usability testing is an excellent way to learn about how people might use your resource and to improve its ease of use and effectiveness. There are several usability testing methods, many of which are increasingly affordable even on small projects. This workshop will share the range of methods in the usability testing toolbox and when to apply each method.
  • June 7-14 (various dates): Nidus logo_niduspresents online webinars & an in-person presentation on Personal Planning

Wednesday, June 7 (11:30-12:30pm) Online Webinar: Live Demo of the Personal Planning Registry. Register Online.

Wednesday, June 14 (11:30-12:30pm) Online Webinar: Planning for Health Care & Personal Care. Register Online.

Wednesday, June 14 (1:00-2:30pm) In-Person Presentation: Planning for incapacity and end-of-life. No Registration required. At South Granville Seniors Centre, 1420 West 12th Avenue (between Granville & Hemlock) in Vancouver. Held in lounge on 3rd floor.

Wednesday, June 28 (11:30-12:30pm) Online Webinar: Planning for Financial & Legal Matters. Register Online.

  • June 13-28 (various dates): Courthouse Libraries BC presents various online webinars open to advocates and community workers:

Tuesday, June 13 (12:30pm-2:00pm): Working More Effectively with Clients Who Have Mental Health Issues.
Advocates around BC report they are increasingly providing services to clients with complex and multiple barriers. In this 1.5 hour webinar offered jointly with PovNet, Kristi Yuris and Kris Sutherland will provide practical strategies aimed at increasing each advocate’s capacity to work more effectively with clients with mental health issues. NOTE: This Webinar is now sold out. There is space in our in-person group viewings at the Vancouver (800 Smithe St) and Kamloops (455 Columbia St) library locations. Please email training@courthouselibrary.ca to register for an in-person viewing or to be added to our waitlist for the webinar.

Monday, June 19 (12:30-1:30pm): Civil Resolution Tribunal: BC’s New Online Tribunal (An Update).
The online Civil Resolution Tribunal (CRT) is resolving strata property disputes, and as of June 1, will also begin accepting small claims disputes under $5,000. In this 1 hour webinar hosted jointly with the Civil Resolution Tribunal, Shannon Salter will walk you through the CRT process including some changes specific to small claims disputes and discuss the use of CRT since inception. She’ll also answer your questions about how to help your clients using the CRT.
Register online.

Wednesday, June 21 (12:30-1:30pm): Representing Your Client at a Hearing of the Mental Health Review Board.
In this one hour webinar offered jointly with Community Legal Assistance Society (CLAS), you will hear from Diane Nielsen and another legal advocate of CLAS. This webinar will assist lawyers and advocates in representing people who are involuntarily detained under the Mental Health Act (MHA) at Mental Health Review Board (Review Panel) hearings to review their involuntary detention.
Register online.

Wednesday, June 28 (12:30-1:30pm): Clicklaw Refresher for Libraries & Community Helpers.
This one hour webinar is aimed toward community helpers and public library staff. LawMatters Coordinator Shannon McLeod and Clicklaw Coordinator Audrey Jun will be reviewing how to search Clicklaw for reliable legal information specific to BC as well as how to use Clicklaw Wikibooks and the Clicklaw Helpmap to make better referrals.
Register online.

  • Wednesday, June 21 (starting at 6:30pm): BC Freedom of Information and Privacy Association (FIPA) holds their Annual General Meeting at the YWCA Hotel in Vancouver. The AGM is your chance to hear about their work, elect BC FIPA board members, and talk about some of this year’s most important freedom of information and privacy issues. It will feature a talk by Sinziana Gutiu about the current climate for information and privacy issues in BC and what BC’s new political climate could bring. RSVP to fipa@fipa.bc.ca.

Stay informed:

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