Tips on Using Clicklaw

using clicklawHave you got 2 minutes? Want to get the most out of using Clicklaw? We invite you to check out one of our 3 short training videos we developed to highlight some key features on the Clicklaw website.

Courthouse Libraries BC staff members Rebecca and Meghan created these video providing tips on:

  • Using Clicklaw to Search for Legal Information (3 minutes)
  • Using Clicklaw to Find Legal Information in Other Languages (2 minutes)
  • Using Clicklaw’s HelpMap (2 minutes)

Developed for community workers who help immigrants in BC, these training videos are great tools for anyone who provides information and referral services. Combine them with the videos and text from the Guide to Helping Clients with Legal Information and Referrals, and you’ve got a great orientation kit for new staff, or a great refresher for all staff!

Here’s what people have said about the videos:

Clear, helpful, plain English, Easy access, Easy instruction. – Options Community Services settlement worker

It is easy and clear to understand . I love it and I also forwarded the link to my colleague. – Victoria Immigrant and Refugee Society settlement worker

I find these videos extremely useful… – Pacific Immigrant Resources Society settlement worker

Have a look and let us know what you think – will these be useful for your staff training? Are there other topics that you’d like us to cover?

These videos are part of a project to make Clicklaw enhancements for new immigrants. Funding for this project was provided by the BC Ministry of Justice and the Government of Canada.

Helping Clients with Legal Information and Legal Referrals

Settlement Worker Guide Cover ImageSettlement workers in BC help new immigrants as they start their life in Canada. Sometimes new immigrants need information about the law or legal help, and they turn to workers in settlement agencies for help. The Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals is a new training tool for settlement workers and others providing legal information and referral services. The guide is a series of short videos and text that provides practical information and examples to help workers:

  • understand the difference between legal information and legal advice,
  • identify when a client may have a legal issue,
  • find legal information,
  • find legal help, and
  • make effective referrals.

The guide is hosted on Clicklaw Wikibooks. One of the benefits of having the guide on this collaborative platform is that the information is available in a variety of formats. You can:

  • read the information online
  • watch the videos
  • download the guide as a PDF to print out
  • download the guide as an ebook to read on your ereader, tablet or mobile device.

The guide was developed through the collaborative efforts of the Immigrant PLEI Consortium (IPC) and the following agencies: Courthouse Libraries BC, Justice Education Society, Legal Services Society, Options Community Services and People’s Law School. Funding was provided by the Government of Canada and Province of British Columbia.