BC Library Conference: Clicklaw Featured in Another Puzzle

Last week Clicklaw was featured in a jigsaw puzzle as part of the launch of our LawStartBC campaign.

LawStartBC Crossword Puzzle

This week Clicklaw was featured in another puzzle: a crossword puzzle that highlighted our LawStartBC display table at the 2010 BC Library Conference. The conference, held in Penticton this year, brings together librarians from across BC, from all types of libraries — public libraries, academic and schoool libraries, and special libraries (such as ourselves at Courthouse Libraries BC, where we like to think it’s a good thing to be called “special”).

A highlight of the conference was an award presented to the Law Foundation of BC for its support of public legal information and in particular our LawMatters program at Courthouse Libraries BC. Nominated by Surrey Public Library, the Law Foundation won the Keith Sacré Library Champion Award, presented to an individual, organization or business that has a record of support of libraries, literacy, and public access to information.

Mary Mouat accepting the Library Champion Award on behalf of the Law Foundation of BC, with Drew and Janet of Courthouse Libraries BC

With our LawMatters program at Courthouse Libraries, we work with over 240 public libraries across BC to assist them in providing current legal information, including print versions of many of the plain language materials that are available through Clicklaw. We also provide training to public library staff to enhance their ability to answer legal reference questions from the public.

More photos from the BC Library Conference 2010:

Law Day 2010: Photos, Questions, and Puzzles

Jamie and Gordon from Clicklaw contributor organizations Access Pro Bono and Peoples Law School

At Law Day 2010, we launched LawStartBC, a new promotion campaign from Courthouse Libraries BC. LawStartBC features Clicklaw, the HelpMap, LawMatters and Courthouse Libraries as four “pieces of the puzzle” for legal information and assistance for the public in BC.

At Law Day in Vancouver on Saturday there was a great tone to the day, with lots of community connections and questions from the public. A sampling:

  • I’m an aspiring filmmaker; I want to learn about copyright and how to protect my rights to the films I’m making
  • My wife & I are separating, and I don’t qualify for legal aid but can’t afford a lawyer; are there other options for legal help?
  • What can I do about people trespassing on my property?
  • What are the rules for holding a contest with prizes?
  • I need to probate a relative’s estate; where do I start?

This last question is actually the most popular “common question” on Clicklaw: “I am the executor of my mother’s will and am doing the work myself“. There are now 100 common questions on Clicklaw, and more coming as the site continues to evolve.

We weren’t the only ones fielding questions; the Attorney General was among those fielding some challenging questions during one of the public forums. More photos from Law Day 2010 here.

Update Your Clicklaw Subscription

We’ve updated our Clicklaw blog, and have a new feed for subscribers. Receive updates from the Clicklaw blog by RSS or email by subscribing at:

http://feeds.feedburner.com/clicklaw

If you are currently subscribed to the Clicklaw blog (formerly called the PLEI Portal blog), we ask that you update your subscription to this new feed. We’ll be phasing out the previous subscription feed over the next two weeks (for the record, the previous feed was: http://feeds.feedburner.com/pleiportal).

The New & Improved Clicklaw: Six Highlights

We’ve been working on improving Clicklaw! Drawing on usability testing and feedback, we’ve been working on making Clicklaw easier to use & more helpful. Here are six things we’ve done:

  • Additional resources: We added over 200 new resources to the Solve Problems section to fill gaps in the legal information available.
  • Clicklaw subtopics: We added subtopics to resources to improve the experience of browsing on Clicklaw.   
  • Common questions: There are now over 100 “common questions” on the site, featuring resources that are good starting points for information on common legal problems.
  • Resources in languages other than English: We made it easier to find resources on Clicklaw that are in languages other than English.
  • What’s new: A blog highlighting new resources is now featured on the Clicklaw homepage.
  • Facebook & Twitter: Clicklaw has arrived on Facebook and Twitter!

Oh, and we’ve taken off the “Beta” label. Clicklaw is now all grown up. Of course, we will continue to evolve and make improvements to the site to meet the needs of Clicklaw users. Visit www.clicklaw.bc.ca and let us know what you think, either by filling out this short survey, posting a comment on this blog posting, or sending us an email at editor@clicklaw.bc.ca.

And spread the word!

LawStartBC: New Promotion Campaign Featuring Clicklaw

At Courthouse Libraries BC, we’re launching a new campaign for the public, called LawStartBC. The campaign showcases Clicklaw and the Clicklaw HelpMap as part of an integrated package of legal information and assistance for the public: 

Fridge magnet puzzle for LawStartBC
  • Online: the Clicklaw website features legal information and education aimed at the public
  • In your community: the HelpMap on Clicklaw can help the public find someone in their community who can assist with legal problems
  • At your public library: the LawMatters program helps public libraries across BC provide current legal information
  • At Courthouse Libaries BC: the public can access in-depth legal resources & databases at our 30 locations, and get assistance from law librarians (in Vancouver and 6 regional locations or 1.800.665.2570).

We’re officially launching the campaign at Vancouver Law Day on Saturday, April 17: stop by our display table if you’re coming down to the Vancouver Public Library between 10:00 and 2:00!

Clicklaw Team at Law Day in Vancouver

On Saturday, April 17, the Clicklaw team will be at Vancouver’s Law Day events. The events highlight the British Columbia justice system and the many legal resources available to the public. We’ll be unveiling our new Courthouse Libraries BC promotion campaign called LawStartBC, which showcases Clicklaw and the Clicklaw HelpMap as part of an integrated package of legal information and assistance for the public.   

Law Day will be held from 9:30 am to 2:30 pm at the Vancouver Public Library’s central branch at 350 West Georgia Street. The Law Day events include a mock trial, two free public forums and display booths (come and check out ours!).

Top 10 Most Visited Common Questions on Clicklaw

Now that Clicklaw has been up & running for closing in on a year (wow, time flies!), we’re learning more about how the site is being used. Among the more popular features on the site are the common questions, which offer good starting points for 80 questions that are, well, common. Over the last six months, here are the top 10 most visited common questions on Clicklaw:

Video: Clicklaw HelpMap Top 5 List

Want to get a flavour in less than 5 minutes for what the Clicklaw HelpMap offers? In this video posted on YouTube, we show you the top 5 things you can do on the HelpMap:

  1. You can search by community in British Columbia for someone who can help with legal problems.
  2. You can locate a result on the map (where we’re integrating with Google Maps).
  3. You can narrow your results down in a few different ways — by topic (e.g., show me only “Family law” services) or by type of help (e.g., show me only services that provide “legal advocacy, advice or representation”).
  4. You can start your search by clicking on a topic and narrow down from there.
  5. You can find services that are provided in languages other than English (by starting with a community in BC and narrowing down by language).

We’d love to hear your feedback on the Clicklaw HelpMap. Please consider taking our 3-minute Clicklaw feedback survey online, posting a comment here on this blog, or contacting us at editor@clicklaw.bc.ca.