2018 Bi-Monthly Update Series: January/February

To keep you informed, here are some highlights of changes and updates made to Clicklaw in January and February:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec

Disability Alliance BC

The following help sheets have been updated in January:

Legal Services Society


  • Legal Advocacy Program
    The program provides information, summary advice, referrals and legal representation to low-income immigrants and refugees. We help newcomers navigate the Canadian legal system, ensuring that they are informed of their legal rights and responsibilities.
  • Legal Clinic for Temporary Foreign Workers
    Pro Bono lawyers are available to provide a 30 minute free legal consultation on issues related to temporary foreign workers including Employment, Family, Human Rights and Immigration.


  • End-Of-Life Planning
    Overview of key issues and documents for end-of-life planning. Links to fact sheets and other web pages.
  • Medical Assistance in Dying
    Information on Medical Assistance in Dying (MAiD) with links to fact sheet and government resources. Link to BC Patient Request form. Analysis of two court cases since federal legislation in effect – Ontario Superior Court and Supreme Court of BC.
  • Medical Assistance in Dying – Fact Sheet
    Information on federal legislation for MAiD with examples and links to related Criminal Code amendments. Links to BC resources for MAiD. Information about rights to give and refuse consent to health care. Links for Cross-Canada information about personal planning.

Privacy Guidance for Landlords and Tenants
by the Office of the Information and Privacy Commissioner for BC

Landlords must follow the privacy rules contained in the BC Personal Information Protection Act (PIPA). This guide explains about collecting, using, and disclosing personal information from tenants.

People’s Law School

The following resources give consumers practical and step-by-step information:

  • Buying or Repairing a Car
    Learn how to protect yourself when buying a used car, and what’s involved in making the purchase.
  • Cellphones
    Learn how to decide on a cellphone, negotiate with a cellphone provider, or deal with a problem with a new phone or phone bill.
  • Contracts
    Learn how to write a legal contract, what to consider before signing a contract, and what you should know about cancelling or breaking a contract.
  • Hiring Someone to Perform a Service
    Learn your rights and obligations when you hire someone to perform a service, hiring someone who comes to your door, and what you can do if you’re not happy with a service.
  • Holidays
    Learn what your rights are when booking a holiday or flying, and what you need to know if a holiday is cancelled or you have problems during a holiday.
  • Making a Purchase
    Learn your rights when you buy something, how to navigate warranties and guarantees, what you can do if you change your mind, and what happens if there is a problem with a purchase. Covers yoga studios and other continuing services contracts.

Residential Tenancy Branch: Solution Explorer
by BC Residential Tenancy Branch

This online tool (a beta version) helps you find useful information, resources and template letters specific to your tenancy problem. It also helps you find out what you need to resolve your dispute and whether you may have a valid dispute resolution claim or if you need to take extra steps.

Child and Youth Legal Centre
by Society for Children and Youth of BC

The Centre provides legal help for young people who are experiencing problems relating to family law, child protection, a breach of your human rights and many other legal issues. If you’re not sure if that includes you, call us and find out. We can help you figure out what you need.

The Canadian Bar Association, BC Branch (CBA BC)

Many Dial-A-Law scripts have been updated. For a complete list of these resources, see their listings here (sorted by “last reviewed date”). The following scripts have been rewritten or partially rewritten:

West Coast Environmental Law

Their most recent works in strengthening environmental laws include the following recommendations and reports:

New & Updated Common Questions

With help from Tenant Resource and Advisory Centre (TRAC), we have updated the questions on residential tenancy and added three new ones:

Common Questions help narrow down the resources people should start with. Do you get asked the same questions over and over again by your clients? Send your suggestions to: editor[@]clicklaw.bc.ca

Stay informed:


2017 Bi-Monthly Update Series: November/December

To keep you informed, here are some highlights of changes and updates made to Clicklaw in November and December:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec

Legal Services Society

  • Gladue Submission Guide
    This new, plain language booklet for Aboriginal peoples explains how to prepare a Gladue submission to help the judge decide bail or sentencing. Includes a Gladue factors checklist and a worksheet to help Aboriginal peoples, lawyers, and Native courtworkers gather information needed to prepare a submission.
  • Your Gladue Rights
    This revised booklet explains Gladue rights, rights under the Criminal Code that apply to anyone who identifies as Aboriginal. Gladue rights can apply at bail and sentencing hearings.
  • Sponsorship Breakdown
    This updated booklet is for permanent residents who need help when the person sponsoring them in Canada is no longer supporting them.

Provincial Court of BC

  • CFCSA flowchart (Child Protection Matters)
    Chart shows possible stages and orders in child protection proceedings under the Child, Family and Community Service Act, with notes – statute sections are hyperlinked to the Act.
  • Criminal Case Flowchart
    Stages in a Criminal Case: These notes provide more information about criminal procedure – the procedures set out in the Criminal Code of Canada to be followed in criminal cases.
  • BC Provincial Court Common Questions
    General information about the Provincial Court and the BC justice system.

Disability Alliance BC Help Sheets Update

The following help sheets on BC’s disability benefits have been updated:

Small Claims Trial Preparation Clinic
by Seniors First BC

Are you a senior representing yourself in a Small Claims Court proceeding? Call 604-336-5653 to find out more about this Trial Preparation Clinic. A lawyer will call you back to assess if the clinic is able to assist.

Mothers Without Status
by YWCA Vancouver

This updated booklet is for service providers assisting “mothers without status”. It now has new content on MCFD and has been updated for immigration and Family Law Act changes.

Financing Litigation Legal Research Project
by British Columbia Law Institute (BCLI)

The paper reviews six financing models to pay for litigation: unbundled legal services, third-party litigation funding, alternative fee arrangements, crowdfunding, legal expense insurance, and publicly funded litigation funds. It also discusses 18 ideas on how to enhance the use of each model.

Operating in Darkness: BC’s Mental Health Act Detention System
by Community Legal Assistance Society (CLAS)

Mental health detentions in BC have increased dramatically over the last ten years. This report reveals several disturbing practices and points to a number of deep flaws in the BC Mental Health Act that do not comply with the rights guaranteed by the Charter and international human rights law.

2017 CEDAW Report Card
by West Coast LEAF

The annual CEDAW Report Card grades BC’s compliance with United Nations Convention on the Elimination of All Forms of Discrimination against Women (CEDAW). BC’s record of action and inaction in the past year is assessed in nine key areas impacting the rights of women and girls.

The National Self-Represented Litigants Project

by the Government of Canada

Charterpedia provides legal info about the Charter and contains information about the purpose of each section of the Charter, the analysis or test developed through case law in respect of the section, and any particular considerations related to it. Each Charterpedia entry cites relevant case law.

Canadian Research Institute for Law and the Family

Stay informed:


2017 Bi-Monthly Update Series: September/October

To keep you informed, here are some highlights of changes and updates made to Clicklaw in September and October:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec

The Canadian Bar Association, BC Branch (CBA BC)

Seventeen (17) Dial-A-Law scripts have been updated in October 2017. For a complete list of these resources, see their listing here (sorted by “last reviewed date”).

Legal Services Society

  • First Nations Court Duty Counsel
    Duty counsel is now available at the newest location of First Nations Court: Nicola Valley Indigenous Court (Merritt).
  • Your Gladue Rights
    This new booklet explains Gladue rights, rights under the Criminal Code that apply to anyone who identifies as Aboriginal. Gladue rights can apply at bail and sentencing hearings.
  • Your Welfare Rights: Applying for Welfare Online
    New fact sheet about how to apply for welfare using your computer or mobile phone. Describes the three stages involved and the steps you follow at each stage. Expands on information printed in the booklet How to Apply for Welfare. Available in print and online.
  • Mothers Leaving Abusive Partners: Information on Custody and Access for Women with Children
    This booklet is now available in both traditional and simplified Chinese, French, Punjabi, and Spanish. Describes what abuse is, how to protect yourself and your children, what the courts can do, deciding parenting arrangements, and where to get help and support. Includes a checklist of what to take with you when you leave an abusive relationship.

Wills & Estates Q&A
by People’s Law School

Questions and answers on wills and estates topics. Volunteer legal professionals provide answers to questions from the public relating to personal planning, wills, dealing with death, and settling an estate.

Future Planning Tool
by Plan Institute

This new online tool guides you through the steps of planning for a good life, including financial security, personal network building, estate planning, housing choices and supported decision-making.

Support Person Guidelines: Information Poster
by Provincial Court of BC

An informational poster to help explain the BC Provincial Court’s Support Person Guidelines.

Mothers Without Status
by YWCA Vancouver

This updated booklet is for service providers assisting “mothers without status”. They are women who are neither Canadian citizens nor permanent residents. It gives an overview of the issues they face and options they can take. It includes information on where to get help.

Legal Forms Workshop at Vancouver Public Library (Amici Curiae Programme)
by Law Courts Centre

Amici Curiae is offering free one-hour sessions with legal professionals who can help you fill out your forms. Get help with forms for court, human rights, employment issues, residential tenancy, and more. No legal advice will be provided. Anyone can make an appointment by calling: 778.522.2839 or by email: aclegal.vpl@gmail.com.

Northern Navigator
by South Peace Community Resources Society

A system for healing for families going through separation and/or divorce. The goal is to improve access to mediation and other services, provide guidance, direction, and information to families in the Peace. The program works with the Registry and Court so when directed by the Judge or when families choose on their own, families will be provided more options for accessing alternative dispute resolution methods (mainly mediation through a roster of mediators working on a sliding scale).

New and updated Common Questions

Gives you a selection of helpful guides when you suspect that you are a victim of identity theft. It also tells you who to call to report the incident and to ask for more information.

Now includes links to Disability Alliance BC’s blog posts about the new increase to disability rates, the restoration of the bus pass program, and the new transportation supplement.

Stay informed:


2017 Bi-Monthly Update Series: March/April

To keep you informed, here are some highlights of changes and updates made to Clicklaw in March and April:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec

Cerebral Palsy Association of British Columbia

  • Navigator for Youth Transitioning to Adult Services
    Youth with disabilities in BC face challenges when transitioning from childhood to adult services. This program helps youth aged 14 to 25, their parents and members of their Transition Support Teams, connect with the services they need, such as disability benefits, health services, or school supports.

Community Legal Assistance Society (CLAS)

Disability Alliance BC

The following help sheets are now available in 5 languages: Chinese Simplified, Chinese Traditional, Persian, Punjabi, Spanish.

Legal Services Society

Nidus Personal Planning Resource Centre and Registry

People’s Law School

Each of the following publications now has a fresh new look, new content, and more practical guidance. Both are available in multiple media formats: wikibook, EPUB (for reading on a tablet or e-reader), PDF (print version), and printed booklet (order via Crown Publications).

  • Essentials of Consumer Law
    Explains consumer rights for common purchases and contracts. Now includes a new section on making a contract.
  • Scams to Avoid
    Covers 15 of the most common scams. Now includes new sections on romance scams, charity scams, and expanded coverage of online and computer scams.

Provincial Court of British Columbia

  • Guidelines for Using a Support Person in Provincial Court
    Many self-represented litigants find that having a trusted friend or family member with them to provide emotional support, take notes, and organize documents can be a big help. The BC Provincial Court recognizes this, and has adopted guidelines to make it easier to bring a support person to court.

Common Question – Provincial Court Resources for Everyone: Small Claims Court

On June 1, 2017, the limit for small claims will increase to $35,000 from $25,000. This page has been updated to include this information and a link to the New Small Claims Procedures from the Provincial Court of BC. Note: The Provincial Court Resources pages will be updated for May 2017.

Canadian Centre for Elder Law (CCEL)

  • Older Women’s Dialogue Project
    This project looks at law and social policy issues that affect older woman and explores what can be done to address barriers to their quality of life.
  • Older Women’s Legal Education Project
    A collaboration with West Coast LEAF, this project tries to enhance the capacity of seniors-serving professionals to support older women fleeing violence occurring in the family and to inform older women of their rights in situations of abuse.

Stay informed:


2016 Bi-monthly Update Series: September-October

In our 2015 year-end update, we promised to provide bimonthly updates to new resources and services added to Clicklaw in those two months. Here is a sample from the changes in September and October:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec

connected-car-coverThe Connected Car
by BC Freedom of Information and Privacy Association

The report outlines how data culled from vehicle telematics and infotainment systems can be used for safety, monitoring, customer relationship management etc. Yet some data harvested from cars can also be used to track and profile customers for marketing and other purposes.

starting-a-small-business-in-bc-coverStarting a Small Business in BC Guide
by BC Ministry of Jobs, Tourism and Skills Training and Responsible for Labour

This 2016 edition is an introductory guide to help you with planning, implementing, and developing a small business. It provides essential information you need to know as well as links to additional resources to help ensure that your new business is successful.

cpabc-logoLegal Workshop videos
by Cerebral Palsy Association of British Columbia

The videos from CPABC’s legal workshops include topics such as workplace discrimination, victims of crime, and rights for youth in transition.

clas-logoBC Judicial Review Self-Help Guide
by Community Legal Assistance Society (CLAS)

Have you received a decision from the BC government or a tribunal (decision maker) that you think is seriously flawed or unfair? After you have gone through all your appeal options within the system, you may be able to ask a judge to review the decision.

CLAS has a guide for people who are representing themselves in a judicial review. We have now updated and modified this guide into a web-based form where users can navigate through the judicial review process for their selected tribunal. This website gives an overview of options that people have, step-by-step information about filing court documents, and templates that people can use when self-representing in Court. The website also allows people to get in touch with CLAS lawyers to ask for information and advice about their situation.

dabc-logoBC Disability Benefits Help Sheets
by Disability Alliance BC

As of September 2016, Disability Alliance BC has fully updated their Help Sheet series to reflect the changes to the PWD benefit, including a rate increase and changes to the BC Bus Pass Program.

emilys-choice-coverEmily’s Choice
by Legal Services Society

Emily’s Choice uses storytelling and images to describe child protection. Co-produced with the Healthy Aboriginal Network, the video and graphic novel tell the story of Emily, who struggles with addiction and an unhealthy relationship. She loves her son, Greg, but can’t always take care of him. When he goes into foster care, she gets legal help and family support to get him back.

The webpage provides links to the video, trailer, online version of the graphic novel, ordering information, who can help, and promotional material.

the-factum-logoThe Factum
by Legal Services Society

The Factum is a Legal Services Society blog about the law in British Columbia and how people can navigate the legal system. While it talks a bit about all aspects of the law, it focuses mainly on how the legal system affects people who can’t afford a lawyer.

Civil Resolution Tribunal- BC’s New Online Tribunal0000crt (Webinar recording)
by Civil Resolution Tribunal and Courthouse Libraries BC

This webinar focused on the recent changes to the strata dispute process brought about in the Civil Resolution Tribunal Amendment Act and served as an introduction to the CRT’s resolution services (including guides, videos and sample document templates) and their Solution Explorer software tool.


Stay informed:

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Community Updates – Nidus, DABC, CRT

Medical Assistance in Dying (MAiD)

Nidus is providing updates and public legal education on the status of physician assisted dying legislation on Ask Joanne FAQ (Update: See new post here), which includes resources such as:

Nidus logo
Nidus is a non-profit charity that runs an online Registry on planning for end-of-life, incapacity & other support needs. Nidus is an expert on Representation Agreements and other personal planning documents.

Register for free webinar presentations on Planning for Health Care & Personal Care for more information on MAiD.

BCCLA is also providing updates on the issue via their website here.

Updates to PWD and PPMB Guides

Disability Alliance BC has completed a full update of the following application and appeal guides:


DABC helps British Columbians with disabilities access supports through front-line & systemic advocacy, community projects, workshops & publications.

The guides are designed for advocates, but can also be used by people applying for or appealing the denial of benefits. They focus on applications, reconsiderations, and tribunals for income supports and medical supplies/services provided by the Ministry of Social Development and Social Innovation.

If you would like DABC to mail you this publication, please call Val at 604-875-0188 or email her at feedback@disabilityalliancebc.org

Feedback welcome on CRT Draft Rules

The CRT will give you choices about how, when, and where you resolve small claims and strata property (condominium) disputes, built around your needs and your life.

The Civil Resolution Tribunal is welcoming feedback until July 6, 2016 on its draft Rules of Procedure.

Click here for more details on how to participate, including: an explanation of what the Rules are, what they will do, how people will use them, and what’s different about them.

Need a refresher on Online Dispute Resolution? Check out the introduction to our ODR series here.

Stay informed:

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Disability Resource Updates


Update: For information on the September 1, 2016 increase to PWD benefit rates and the changes to the bus pass program, see the Disability Alliance blog post here.

Following our update on BC Disability Benefits last November, Clicklaw contributor Disability Alliance BC (DABC) has updated several of their help sheets to reflect the changes. See our updated Common Question, “How are BC disability benefits changing on December 1, 2015?” for the new links.

The Ministry of Social Development and Social Innovation (MSDSI) have also announced a more streamlined application process for Persons with Disabilities Benefits (PWD) for those in programs such as: Community Living BC, the Ministry of Children and Family Development At Home program, BC PharmaCare Plan P – Palliative Care, Canada Pension Plan – Disability. DABC will be updating more help sheets to reflect these changes, so stay tuned!

What other related info and help do you have on Clicklaw?

Stay informed

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Updates on BC Disability Benefits

Important changes are coming December 1, 2015

1 – People receiving Persons with Disability (PWD) benefits will be able to hold more assets with no impact on their benefits due to some changes effective December 1, 2015.

See our new Common Question, How are BC disability benefits changing on December 1, 2015? for more info on the changes and what resources will be updated.



2 – The BC Ministry of Social Development & Social Innovation in consultation with the RDSP Action Group (made up of leaders from the financial and disability communities), has released a new resource on How to Start and Manage a Registered Disability Savings Plan (RDSP) in British Columbia.

The RDSP is a long-term-savings plan designed by the Government of Canada to help people with disabilities and their families save money for the future.



3 – Disability Alliance BC has a new resource on Filing Income Taxes for People receiving PWD/PPMB as part of their Tax Aid BC program. The help sheet describes how people receiving BC disability benefits can prepare and submit an income tax return for free over the internet.


BCANDS provides health and disability related services to First Nation/Aboriginal persons including assistance with PWD applications.

4 – Effective July 1, 2015, the British Columbia Aboriginal Network on Disability Society (BCANDS) began overseeing the adjudication of new applications for Persons with Disabilities (PWD) and the Monthly Nutritional Supplement (MNS) programs for over 200 First Nation communities within BC (on reserve).

The programs are adjudicated and administrated by BCANDS on behalf of Indigenous and Northern Affairs Canada (formerly Aboriginal Affairs and Northern Development Canada).

More Resources & Services:

Stay informed:

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Graphic credit to Freepik.com

Disability Disclosure in the Workplace

By Shelley Hourston
Disability Alliance BC

DABC invites (1) people with disabilities/chronic illness and (2) employers, to share stories and experiences that illustrate disclosure and accommodation in the workplace.

I’ve been writing about resilience for about 20 years now—most of that time I’ve worked at Disability Alliance BC (DABC). I feel privileged to have had the opportunity to talk to countless people with disabilities or chronic illnesses about their experiences.

Each story is unique but the common thread that intrigues me is the extraordinary creativity, commitment and determination that carries people forward despite their challenges. Our society focuses so exclusively on perceived deficits of disability that problem-solving, creative thinking and tenacity are overlooked. The consequences of disability deficit thinking is especially serious in the employment arena. Our experience at DABC led us to explore the flip-side of disability deficit thinking in the form of a guide to disability disclosure and accommodation in the workplace.

According to the Canadian Survey on Disability, 2012, there were 334,800 individuals aged 15-64 with disabilities in BC (10.8%).* Statistics Canada reports that in 2011, the employment rate of Canadians aged 25-64 with disabilities was 49% compared with 79% for those without a disability.** In BC, the $800/month ($9,600/year) earnings exemption for a single person receiving disability benefits provides an opportunity for people with disability/chronic illness to supplement their income with part-time employment.

Thanks to support from the Law Foundation of BC, DABC is developing a reader-friendly guide on the law relating to disclosing disability in employment settings. Disclosing Your Disability: A Guide for People with Disabilities In BC is intended for people with all types of disabilities (including visible and invisible disabilities and chronic illnesses). Some people are able to work full-time with appropriate accommodation while others may be able to work part-time. Others may be employed but face a need for disclosure due to acquired disability or chronic illness. The guide will address legal rights and responsibilities of disclosure and provide practical activities and worksheets to guide readers through self-assessment and to elicit and document individual strengths. A reference list of sample accommodations and resources will equip potential employees and employers with ideas and a place to begin planning.

We’d like help from you too. The guide will include six experiences of people with disabilities/chronic illness and six stories from employers to illustrate disclosure and accommodation in the workplace. If you know of someone who would be willing to share their experience, please ask them to contact me.

Shelley Hourston is a program director at DABC and can be reached at 604-875-0188 (toll-free 1-877-232-7400) or Shelley@disabilityalliancebc.org.

*Statistics Canada. Canadian Survey on Disability, 2012. Table 1.11: Prevalence of Disability for Adults by Sex and Age Group, British Columbia, 2012. 

**Statistics Canada. Persons with Disabilities and Employment (Insights on Canadian Society) by Martin Turcotte. 2014.

New Service Alert: Tax Assistance & Information for People with Disabilities


Today’s post introduces a New Service from Disability Alliance BC, a Clicklaw Contributor.

Who can use this service?

People receiving BC disability benefits: the Persons with Disabilities (PWD) or Persons with Persistent and Multiple Barriers (PPMB) benefit and need help filing income tax returns from past years.

Click here to learn more about BC disability benefits.

What can this new service do for you?

  • Help you gather the documents necessary to file your taxes
  • Meet with you one-on-one to help you file your basic
    income tax return
  • Provide information and advice (in-person, or by phone and/or email) about filing income tax returns – See their informational page on the Benefits of Tax Filing
  • Provide referrals to community organizations in your area that can help with more complex tax returns
  • Access advice and support for you from a chartered accountant if your tax return is complex

How do I get started?

Find Contact Information, Hours of Service, and more at Disability Alliance BC‘s Service Listing for this service on the HelpMap:

Click here for Tax Assistance & Information for People with Disabilities – Service Listing