Author: Clicklaw Editor

Clicklaw Visitor Survey

How we can improve Clicklaw

Over the next few weeks, we’re asking Clicklaw visitors to take a very short survey after they’ve used our site. We want to learn more about who’s using Clicklaw, why people are coming to our site, and whether or not they’re finding information that relates to their legal issue.

Our survey is a little different than the traditional 4 questions that you may get when you visit a website. For Clicklaw visitors who report that they have found some information that relates to their legal issue, we ask if we can send them a follow up survey a few days after their visit. Our goal is to give visitors time to read and digest the legal information found through Clicklaw, and see if it has helped them to take next steps with their legal issue. Participants who complete the second survey will have the opportunity to have their name entered in a draw for a $100 Chapters gift card.

We’re running the survey for the next few weeks. Both the pop-up and follow-up surveys are very short and take only a few moments to complete. So we would really appreciate it if you could take a moment to fill out our survey! And if you refer clients to the Clicklaw website, please encourage them to do the same. We’ll report back at the end of the summer on what we learn!

Resolving Disputes

New on Clicklaw

Have you ever had a conflict with someone in your life? Did you ignore it and hope it would go away? Did you hire a lawyer to argue your case at all costs to “win”? Did you do something inbetween? There are many different ways to handle conflict.

For certain types of conflict, one option may be to take your case to an administrative tribunal to decide. There are many costs associated with this option. It can cost you money, energy, and time. It can also damage your relationship with the person with whom you have a conflict, and you may not get the result that you want.

The Justice Education Society, in partnership with the BC Council of Administrative Tribunals and with funding from the Ministry of Justice, has created a new section on their Administrative Law website on Resolving Disputes before they escalate. This includes four animated videos:

  1. Choosing a Dispute Resolution Option
  2. Understanding Disputes
  3. Preparing for a Tough Talk
  4. Negotiating a Solution

The messages are clear and concise, offering simple yet effective suggestions you can choose to try out to resolve a conflict before it escalates. My favourite is Preparing for a Tough Talk. Have a look and post your thoughts on our blog!

The Administrative Law BC site also includes a glossary of terms used in administrative law and administrative hearings (tribunals), and a directory of tribunals in BC.

Another option to consider for certain types of conflict is mediation. For more information on this option, check out Clicklaw’s common question What can mediation help me with? And if you want to get legal advice about a conflict, you can find legal help in your community on Clicklaw’s HelpMap.