Category: Get help using Clicklaw

7 Most Popular Clicklaw Resources of 2014

Get help using Clicklaw, The broader context

At Clicklaw, we use Google Analytics to track which pages are getting the most views, as well as where people are following through and clicking on links to resources and services on other websites.

There are of course other factors to consider in calculating resource helpfulness, but here is an interesting snapshot of the seven most viewed and clicked resource topics and links of the past year:

1) HelpMap: The Clicklaw HelpMap helps provide access to free low-cost legal advice and legal information services in BC. helpmap.jpgYou can look for services related to a particular topic in a particular city in BC using the search tool located on this page.

Although people referred to fact sheets and written resources, it was clear that many were also seeking additional in-person help. Our most popular service pages referred to were for the Family Justice Centres and Court Registries in BC.

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Tips on Using Clicklaw

Get help using Clicklaw

using clicklawHave you got 2 minutes? Want to get the most out of using Clicklaw? We invite you to check out one of our 3 short training videos we developed to highlight some key features on the Clicklaw website.

Courthouse Libraries BC staff members Rebecca and Meghan created these video providing tips on:

  • Using Clicklaw to Search for Legal Information (3 minutes)
  • Using Clicklaw to Find Legal Information in Other Languages (2 minutes)
  • Using Clicklaw’s HelpMap (2 minutes)

Developed for community workers who help immigrants in BC, these training videos are great tools for anyone who provides information and referral services. Combine them with the videos and text from the Guide to Helping Clients with Legal Information and Referrals, and you’ve got a great orientation kit for new staff, or a great refresher for all staff!

Here’s what people have said about the videos:

Clear, helpful, plain English, Easy access, Easy instruction. – Options Community Services settlement worker

It is easy and clear to understand . I love it and I also forwarded the link to my colleague. – Victoria Immigrant and Refugee Society settlement worker

I find these videos extremely useful… – Pacific Immigrant Resources Society settlement worker

Have a look and let us know what you think – will these be useful for your staff training? Are there other topics that you’d like us to cover?

These videos are part of a project to make Clicklaw enhancements for new immigrants. Funding for this project was provided by the BC Ministry of Justice and the Government of Canada.