CBABC’s Dial-A-Law Scripts come to Clicklaw Wikibooks

Clicklaw, Courthouse Libraries BC (CLBC) and LawMatters are very pleased to let the public and legal information community know that the Canadian Bar Association BC Branch’s long-serving Dial-A-Law scripts are now on Clicklaw Wikibooks. They join a growing library of content from other key producers of 500px-Dial-A-Law_cover_imagepublic legal information, including People’s Law School, TRAC, BC CEAS and others including some authors CLBC helped to publish, such as Cliff Thorstenson and John-Paul Boyd. The collection of scripts will be printed in a 500+ page book to be shipped to public libraries in BC, at no cost to the libraries, in conjunction with the LawMatters program.

CLBC and CBABC announced this news by formal press release yesterday (April 14, 2015). It’s exciting since Dial-A-Law scripts are perhaps the longest-surviving example of the BC legal profession’s dedication to helping the public with free legal information. The scripts cover over 130 legal topics, and have existed in various formats for over 30 years. Dial-A-Law started in 1983 with help from the BC Law Foundation and its scripts have been edited by volunteer lawyers ever since. More information about the various ways you can access Dial-A-Law is on Clicklaw’s page for the service.

Yesterday’s announcement is significant because now the scripts are even more accessible. Clicklaw Wikibooks are all about keeping legal information in a single spot so that editors and lawyers can update it—this is one of the benefits of a Wikipedia-style platform—but letting the end user choose whether to print, read online, or otherwise export the content in a way that meets their needs. Users can download whole contents, or only portions, of Clicklaw Wikibook in PDF or EPUB. They can order a printed book for cost, or read it online.  Continue reading

Online Dispute Resolution in British Columbia

Intro | Part 1 | Part 2 | Part 3a | Part 3b


The increase in number of self-represented litigants has created need for justice reform. The cost and time associated with bringing an action to court has urged the BC Government to re-examine the justice system and to take a closer look at needs and requirements of people looking to resolve disputes.

A shoutout to Freepik for this great graphic.
Resolve your dispute online–anytime, anywhere.

A BC Judges report (p. 19) in 2010 showed that 90% of Small Claims parties are self-represented; it can take up to 16 months (p. 27) for a small claims case to be heard. At the higher court level, less than 3% (p. 90) of BC Supreme Court civil cases ever make it to trial. These barriers form ongoing frustrations for the public trying to navigate a daunting court system on their own with limited resources.

Online Dispute Resolution (ODR) is an online platform that allows parties in a dispute the chance to come together online either in real time or at each party’s convenience to negotiate, reach an agreement and avoid going to court. Other jurisdictions, such as the UK Judiciary, have examined ODR. BC is also looking at merging modern technology with the traditional court system to resolve disputes.

The government established the Civil Resolution Tribunal (CRT) in 2012 with the idea to increase access to justice. As as a new part of BC’s justice system, they are building from the ground up and expect to have it working later this year. The concept envisions an online dispute platform that can be accessed by the parties 24 hours a day, seven days a week. Primary focus will be on small claims matters and strata property disputes. The CRT builds on lessons gleaned from a number of pilot projects tested previously in BC.

In 2011 the BC Ministry of Justice started testing ODR, with initial focus on tenancy and consumer disputes. Participation was voluntary. The case volumes were low but results proved encouraging in terms of resolution and user satisfaction.

Today in BC, ODR experimenting continues with organisations such as Consumer Protection BC, BC Property Assessment Appeal Board and Small Claims BC. Mediate BC tested ODR for family matters.

Legal Services Society’s upcoming MyLawBC may give future consideration to the ODR platform: “The MyLawBC platform…could be expanded to include online mediation and arbitration services.”

A future blog post will give a glimpse into how ODR is utilized by Consumer Protection BC and Small Claims BC. We tested their dispute resolution tools and will walk you through the processes. To be continued…

Update 05/13/2015: See Case Study #1 on Consumer Protection BC’s ODR platform here.

Photo Credit: Freepik