Tag: housing

New Service Alert: TRAC now provides Full Representation

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TRAC7-20-2015 12-32-51 PM
Today’s post introduces Direct Representation from TRAC, a Clicklaw contributor. TRAC now provides free full representation to tenants at dispute resolution hearings in limited situations depending on eligibility and location:

Who?
Eligibility criteria to receive representation from TRAC:
– Income
– Types of Cases

Where?
The Lower Mainland, with some exceptions

TRAC reserves the right to use its discretion on a case-by-case basis, and has the final say regarding which tenants receive assistance. There may be times when TRAC is unable to represent a tenant who falls under the criteria above due to time constraints or other factors.

For more information check out TRAC’s Direct Representation page or contact the Tenant Infoline at 604-255-0546 or 1-800-665-1185.

An Online Makeover for TRAC Tenant Resource & Advisory Centre

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By Andrew SakamotoTRAC Logo (blue)
Executive Director, TRAC

TRAC provides information on residential tenancy law to tenants and advocates across British Columbia. Our services include a Tenant Infoline, legal education workshops, multilingual publications and a website/social media.  We work with all levels of government, other community organizations and the general public to promote the legal protection of tenants and the availability of affordable rental housing in BC.

As a small organization with a provincial mandate, we rely on technology to help us educate communities across the province.  One way we do is by making our resources accessible through Clicklaw.

Recently, we also launched our new website!  The design is modern and clean, and our content has been organized in a way that allows users to quickly find answers to their legal questions.

Here are some of the highlights of our new site:

  • Tenant Survival Guide – One of the most popular legal publications in the province, our TSG offers a comprehensive yet plain language overview of tenants’ and landlords’ rights and responsibilities.
  • Template Letters –When issues arise during a tenancy, tenants should communicate their concerns to their landlord on paper. TRAC offers 27 template letters to use as a starting point.
  • Tenant Info Pamphlets – TRAC has created a pamphlet that covers the fundamentals of residential tenancy law, and translated it into 18 languages. For tenants whose first language is not English, this is where to look.
  • All content pages on our website can be printed as nicely formatted fact sheets. Online information is important, but so are hardcopy resources. Feel free to print and distribute our fact sheets to friends, family members, clients and landlords