Is that email a scam?

button-ePhishing is a general term for scam e-mails, text messages and websites designed to look like they come from well-known and trusted organizations in an attempt to collect sensitive information.

How to sniff out a phishing scam:

  • Phishing content is intended to trigger a quick reaction. It can use upsetting or exciting information, or demand an urgent response.
  • Typically, phishing messages will ask you to “update”, “validate”, or “confirm” your account information to avoid dire consequences, online or over the phone.
  • Often, the message or website includes official-looking logos and other identifying information taken directly from legitimate websites. Government, financial institutions and online payment services are common targets.

Preventive measures you should take:

  1. Watch out for e-mail or text messages with urgent requests for personal or financial information. Financial institutions normally don’t use e-mail to confirm an existing client’s information.
  2. Contact the organization at a telephone number from a credible source. Official website, back of your credit card, phone book or a bill.
  3. Never e-mail personal or financial information.
  4. Avoid embedded links in an e-mail claiming to bring you to a secure site.
  5. Look at a website’s address line in your browser.
  6. Regularly update your computer protection with anti-virus software, spyware filters, e-mail filters and firewall programs. Check out AV-Comparatives for reviews and reports of real-time protection antivirus programs.
  7. Regularly check your bank, credit and debit card statements to ensure that all transactions are legitimate.

Fraud Prevention Month Events

1004People’s Law School is hosting an event on the Top 10 Scams of 2015 in Vancouver: March 29, from 12:00 – 1:00pm, at People’s Law School, 900 Howe Street, Vancouver, BC.

1105Canadian Anti-Fraud Centre is hosting a Twitter Chat on March 31 at 10am PST.

Follow CAFC @canantifraud to discuss their various resources on scams targeting businesses, telephone scams, scams targeting seniors/students, and vacation scams.

For more information:

Competition Bureau: Read more about Fraud Prevention Month.

BC RCMP: Information on email phishing, online fraud, fraudulent calls, police impersonators, rental scams, pin pad tampering, ATM skimming.

When I’m 64 – Scams (Video) by People’s Law School The When I’m 64 video series provides seniors with information about services, benefits, and resources available to them.

Fraud PreventionBanks work hard to prevent their customers from becoming victims of any kind of financial fraud. The Canadian Bankers’ Association website offers tips on credit card fraud, debit card fraud, identity theft, phishing, vishing, and real estate fraud.

Government of CanadaThe national list of Top 10 Scams was unveiled at news conferences in Vancouver and Montreal for Fraud Prevention Month. It was compiled by Better Business Bureaus in nine provinces with input from the Quebec-based Option Consommateurs as well as the Competition Bureau.

Stay Informed:

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2016 Bi-monthly Update Series: January-February

In our 2015 year-end update, we promised to provide bimonthly updates to new resources and services added to Clicklaw in those two months. Here is a selection from the 150+ changes in January and February:

Jan-Feb | Mar-Apr | May-Jun | Jul-Aug | Sep-Oct | Nov-Dec


 

New Societies Act: Impact on Pre-existing Societies
by BC Registry Services

The Societies Act is new legislation that will come into effect on November 28, 2016. It governs how societies (not-for-profit corporations) are created and run in B.C. Read about the new Act’s impact on pre-existing societies. We’ll keep you updated via our related Common Question and will post here about upcoming training opportunities for you — subscribe to our blog on the left column if you haven’t already!

 

Legal Support Services Program
by Family Services of Greater Victoria (formerly BC Families in Transition)

This advocacy program assists unrepresented people in Family or Supreme Court in Greater Victoria and provides family law information to low-income people, on: separation and divorce, child and spousal support guidelines, family property and debt.

 

Court Form Preparation Clinics at the Vancouver JAC and at Atira
by Law Courts Center and Atira

Get help with BC Supreme Court, BC Court of Appeal, BC Human Rights Tribunal court forms. These clinics are run by volunteer paralegals with the supervision of duty counsel (a lawyer). The clinic can help with: Supreme Court of BC civil court pleadings, civil court forms relating to employment, foreclosures and residential tenancy matters, Supreme Court of BC family court forms, Court of Appeal family law pleadings and organizing appeal books, and BC Human Rights Tribunal forms.

 

Being an Executor
by People’s Law School

This publication is for people who have been appointed as executor in a will. It covers the steps involved in British Columbia in dealing with an estate after a person dies, including the procedure to probate the will. Updated to reflect the Wills, Estates & Succession Act, which became law in 2014.

 

Protection Orders – Questions and Answers
by BC Ministry of Justice

You may be more familiar with the term “restraining orders”. In BC, the proper term is “protection orders”, which can be either peace bonds or family law protection orders under the Family Law Act. Read more about what a protection order is, when you should get one, how it will protect you, and who you can speak with to get more information about how to apply for one.

 

NCCABC Native Courtworkers
by Native Courtworker and Counselling Association of British Columbia

The purpose of the Native Courtworker program is to help aboriginal people involved in the criminal justice system obtain fair, just, equitable and culturally sensitive treatment. The program can provide the aboriginal accused with appropriate referral to legal, social, education, employment, medical and other resources, liaise between the accused and criminal justice personnel, and much more. The HelpMap service listing has been updated with new location and contact information and is managed directly by NCCABC.

 

Termination under the BC Employment Standards Act
by CBA BC Branch

If your job ends or terminates – whether you quit or you are fired or laid off – you want to be aware of your rights under the law. This script describes your rights under the Employment Standards Act, which sets out some minimum protections for workers in BC.

 

CLAS Services: BC Human Rights Clinic, Community Law Program, Mental Health Law Program
by Community Legal Assistance Society (CLAS)

CLAS programs have been clarified:

  • Human Rights Clinic: exploring settlement, and representation before the BC Human Rights Tribunal.
  • Mental Health Law program: legal advice and representation to people who have been involuntarily detained under the Mental Health Act or require representation at a Mental Health Review Board hearing.
  • Community Law Program: 
    • Worker’s Rights – appeals or reviews of SST decision about EI benefits, reconsideration or court review of lost WCAT appeal decision, reconsideration or court review of lost EST appeal decision.
    • Human Rights – information about filing a federal human rights complaint with the Canadian Human Rights Tribunal or the Canadian Transportation Agency, court review of decision from the BC Human Rights Tribunal, Canadian Human Rights Tribunal, or the Canadian Transportation Agency.
    • Income Security – court review of lost Employment and Assistance Appeal Tribunal decision, appeal or reviews of SST decision about government pension benefits (CPP, CPP disability, OAS).
    • Housing Security – court review of lost RTB hearing, advice on Order of Possession, advice on co-op evictions, tenant or low-income homeowners facing foreclosure.
    • Mental Health – court review of a Mental Health Review Panel decision under MHA, court review of decision from the Review Board under the Criminal Code, or challenge of certificate of incapability making the PGT statutory property guardian.

Contact CLAS at 604.685.3425 or 1.888.685.6222 more more info. Have your papers ready. Note that CLAS services are for low-income clients; they will refer you to other services if they cannot represent you.


Notice – BC Government URLs

You may have noticed that some of the links to websites hosted by the BC Government may be broken as they restructure. We are working on fixing that and will keep you updated.

Stay informed:

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